Cosmic Guard, Inc.Reviews of cosmicguard.com

I have interacted with Cosmic and its team, who have provided excellent mitigation and bare metal services for my needs. I have deeply enjoyed interacting with Rene, Dristen, Ryan and Rob from Cosmic. They are to the point, no nonsense and always transparent which is something you can’t say about a lot of competitors in the industry. The fact that people have been submitting significant amounts of false reviews just shows you how powerful Cosmic’s mitigation is, that competitors will try anything to destroy its credibility. This is my only review, and any other review claiming to be published by me is fake. Trustpilot, do better to eliminate fake reviews.

Cosmic has always provided outstanding services, both on its mitigation side and its bare metal side. Rene and his team are outstanding, and certainly defeat the competitors. I am saddened that a platform like Trustpilot is being abused to submit false reviews about Cosmic. Nevertheless, you can count on Rene and his crew to always get the job done. Never stop being awesome.

CosmicGuard has been a source of continuous problems for us. For the first several months, we experienced persistent BGP issues, which the team consistently dismissed as not being their fault. Only after persistent pressure did they acknowledge their mistake and resolved the issue, offering us compensation for just one month despite the ongoing issues we had been paying for. Afterward, during a migration of our equipment, the same issue resurfaced. Once again, they insisted it wasn't their fault and even ignored our support requests. The repeated problems and poor customer service have been extremely frustrating.

The team at Cosmic is great to work with. We have jumped in 100% and integrated it into our daily business operations. We have first level communication with the team and they answer all our dumb questions and help guide mitigation tactics. Ignore the 1 Star reviews from people who obviously have not used the system correctly.

Cosmic has been great for our company. Their protection is generally strong out of the box, uptime is great and we haven't had too many major issues. The team is all very knowledgeable and recently there seems to be a noticeable improvement in the service and support quality which is great to see.

I have used this company in the past. Big trombone effect and it was really bad for the game servers I was hosting. It still has these issues to this day.

CosmicGuard is simply a joke. I requested support during the trail period and the only response I received was that it was really my problem, and absolutely not theirs. After that, support was no longer responded to. Please find another provider for Anti-DDoS. Believe me, there are better options than one that charges €20/TB for bandwidth.

Unbeatable protection