Cosmedique's ultra-concentrated skin revitalizing formula, obsessively engineered with the most age defying ingredients to enhance skin cells natural renewal process.
Cosmedique (cosmedique.com) has 42 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 34 reviews with 1 star · Clear filters
Jasmine M.
I'm going to say Thumbs Up to TrustPilot that I still have my money The downside is this company will continue to harass you to buy We need to make all people aware of these scammers it's not fair as most people just want to look Younger and feel they need a product
Susan J.
Just like all reviews I have read recieved sample am returning it I refuse to pay what they think they are taking from my bank account I will be visiting my bank to close any transactions to this scamming firm its disgusting what they are doing so please anyone out there try ninja cream instead its a lot cheaper.
Response from CosmediqueJan 28, 2021
Hello Susan, All of the terms of our promotion are available on both our website check out page as well as in your order confirmation email. I see we went over the terms with you via email as well. You were provided both with return instructions and in November 19th the return has been received back to us and close your account as per terms. If you have questions we recommend that you email customer support at [email protected]
Michael L.
I should have looked up this review before allowing myself to be scammed with the 'free sample offer'. I am down nearly €400 but will persist until I get my money back. These con artists are a low bunch that must be put out of business.
Response from CosmediqueJan 28, 2021
Hello Michael, This information was right on our website checkout page for your review prior to placing your order and also on your order confirmation email. I see we went over the terms with you via email as well. We also send you reminder emails for your refill orders back then to allow you time to cancel or reschedule if needed. As per writing, both money-back guarantees are expired already. Your account with us has been closed last November 2nd. If you have questions we recommend that you email customer support at [email protected]
Shanzay H.
Please please do not buy the product. This is the biggest fraud and I am surprised how the USA is allowing companies like these to continue ripping off people.
Response from CosmediqueJan 28, 2021
Hello Shanzay, All of the terms of our promotion are available on both our website check out page as well as in your order confirmation email. I see we went over the terms with your via email as well. You were provided both with return instructions as well as an offer a refund in lieu of a return last October 6th while the refill is still on it's money back guarantee. As per writing, both money-back guarantee are expired already. Your account with us has been closed. If you have questions we recommend that you email customer support at [email protected]
Gill
I have a very poor experience with Cosmedique. After my first and only purchase of their product ( which irritation to my skin and eyes ) I noticed a charge of $164 !! When I contacted them they said they charge automatically for a refill and you actually have to contact them to cancel. Not sure what is the legal definition of Fraud but my experience must be very near it. BEWARE of cosmedique.com
Andrea
Absolutely disgusted and horrified to find a lot of money taken out of my account without authorization. Small print? Will take matter further.
Monique R.
On 19 May in the morning I found a reminder from Cosmedique that they were about to ship a supply of their cream. The same day and other email announced that the product is shipped and cannot be stopped. I contacted the customer service to query this transaction and got pointed out that I received prior email to warn that the transaction was going to take place. Further query asking a screen shot of their order page showing that I was getting into an automatic subscription. This was not provided. I checked the page again and this is not showing on it at all. As I am in Denmark there is no way I will return the product. I do like this product as unlike other creams it is very light and this is why I ordered it twice. The site is very confusing and one cannot see what he/she is getting into. It shows a box :"Subscribe & Save $40" I surely did not agree with it. They keep the data of the credit card and debits it without authorization. This is criminal activity. After back and forth emails the customer service lady Lisa agreed to refund 73,75 USD. Only for this I do not recommend this company.
Response from CosmediqueJan 28, 2021
Hello Monique, All of the terms of our promotion are available on both our website check out page as well as in your order confirmation email. We do encourage all of our customers and potential customers to read the terms of any order they place with any company. I see we went over the terms with your via email as well. You were provided both with return instructions as well as a discounted offer to keep the product which you accepted and a refund was promptly issued. I’m glad that this resolved the problem for you and sorry that you stopped using a product you enjoyed. Should you change your mind in the future, feel free to contact us [email protected] and we’ll be happy to help.
Veronique
ARNAQUE : Fuyez on vous propose un essai avec frais de livraisons réduits et un mois plus tard vous estes débités de 187.50 puis le mois suivant encore 167.50 on vous parle d'abonnement à des recharges Contactez vite votre banque et demandez la procédure du cashback et signalez l'arnaque.
Response from CosmediqueJan 28, 2021
Hello Veronique, We always encourage our customers to read the terms of their order before they place it. We also send you reminder emails for your refill orders to allow you time to cancel or reschedule if needed. I do see that a refill order was shipped to you but it was returned back to us last June 4th 2020. Please note that you were refunded for said refill. As per writing your account with us has been closed. If you need additional help with your original order please email us at [email protected]
