James
Coschedule support is awful
Coschedule support is awful. Anytime META updates the software breaks connection and the company does NOTHING to remedy for their clients using it. I had a support agent "Shelly Danz" give me a ridiculous answer that summarized was, "Sorry its not us we are closing the ticket" - what?!? I have thrown so much away with this company for terrible customer support. Looking for another solution after this. My fault for saying this is the last time about 5 times LOL.
Response from CoScheduleOct 20, 2026
Hi James, You're right to be frustrated. Your connection kept failing, we told you the problem was on Meta's side, and we closed the ticket. Even when the error comes from Meta, getting you publishing again is still our job, and we didn't do it. I'm sorry. Since then we've started logging every disconnect along with the error the network sends back, so we can find the cause instead of guessing. If you're still using CoSchedule or want to give it another try, email [email protected] and mention this review. We'll keep the ticket open until your profile is publishing and staying connected.




