J. E.
I have no idea how Corvette Mods has a…
I have no idea how Corvette Mods has a 4+ rating. Possibly those giving this company a 5-star rating just got really really lucky or the numbers have been skewed or inflated. Regardless I have to share my experiences with shopping at Corvette Mods (CM) - and trust me; I will never shop or order from there again! First, for my C7 Corvette, I ordered a Custom Painted License Plate Frame - Open End Blade Part Number: 10897. Just around 10 days later after the "order is processing" email notification I finally received the plate frame. It was white but too bright white. It came much brighter white than the OEM Artic White. It just looked really off because it didn't match the Artic White that my car came with. So instead of complaining to customer service (which their service sucks), I decided to spray paint the frame black myself. Second, I then idiotically decided to order a set of custom-painted Rear Diffuser Fins Part Number: 19409. I knew that I was taking a chance by ordering these fins custom painted but when they arrived, a little over two weeks later, they weren't perfectly OEM color matched either. BUT the color was only a "little" off and not as bright white as the plate frame I mentioned above. The box included the fins and attachment screws but it DID NOT come with the TEMPLATES OR INSTRUCTIONS to install them? At that time I tried calling CM Customer Support I discovered several times that the phone number they have listed goes into an automated system that tells you that "the number is not in service at the time call back at a later time." Frustrated, I decided to email CM support, but to date, all I received in return was an email stating "please allow 24-48 hours for our team to respond." After 4 days of no returned email response, I then decided to try calling them again when to my surprise, this time I was able to leave a voicemail but no human interaction. I left a voicemail but still - to no avail. At the time of this review, it's been 6 days with no returned response to my email or voicemail. Clearly order at your OWN RISK but CM Customer Service is absolutely the worst I have ever experienced! Thus, I'm forced to give a One-Star rating. I will also be contacting the BBB.


