Alicia
Refunding Dysfunctions & No Money Returned to date
When it came to ordering a product everything went fine. However, when I needed to return the product and get a refund I have had issue after issue. The return QR code disappeared, and I had to request a secondary return method. The customer service said they would issue the refund upon receipt of the product. They emailed me what looked like a legitimate refund confirmation, but no refund has appeared on my card. I have emailed the company, and attempted phone calls several times to get the refund and there is no longer any return communication, and no answer on their customer support line.