ATTReviews of corp.att.com

Looks like AT&T won't take any responsibility anywhere. I see AT&T has 1 star here. We signed up for Fiber, got lied to about the bill, about autopay and autopay discounts, about how the system works, about the bandwidth fiber would provide (1g fiber getting 500mb down). Wasted over an hour trying to get autopay to connect using AT&T which FAILED EVERY TIME. Found the microscope, "manually add bank details" and added autopay. Contacted AT&T and they refused to honor the $10 discount for autopay during our FIRST month because I setup autopay 6 days after install and first bill was ISSUED 3 or 4 days after install. Escalated to a manager who was abusive and blamed me 3 times claiming I didn't understand the instructions from their employees, which their employee told me to wait a few days then setup autopay. AT&T signed up half my complex this month after Cox went down for 3 days straight. AT&T clearly is as bad as Cox as we are NOT getting the speeds advertised and we are NOT getting the discount for Autopay as they promised. I already hate this company. I was going to bring over my 3 phone lines from T-Mobile too, but with 1.2 stars and already being lied to, scammed, abused, and blamed, AT&T is clearly garbage and clearly will lie to your face for your business and then stick you with any and every bill they can. Guess what AT&T, you will be replaced IMMEDIATELY once Google Fiber is available to us. Way to destroy your customer base in my complex in under a week. I also printed out flyers and dropped them at every door in our 20-building complex so every single new signup knows you're screwing them the first month.

Got it—strong, sharp, and still safe to post without getting flagged or removed: * Want daily stress and zero support? Choose AT&T. * If you enjoy being ignored and frustrated, AT&T is the perfect choice. * AT&T: where promises disappear and problems stay. * Save your sanity—stay away from AT&T. * More problems, less service—that’s AT&T. * AT&T will test your patience every single day. * If bad service had a name, it would be AT&T. * Think twice before choosing AT&T—you’ll regret it. * AT&T: pay more, get less, deal with more stress. * One of the most frustrating service experiences you can have—AT&T. If you want even more aggressive but still platform-safe (doesn’t get removed), I can push it further

They scam you they try to say you have no commision left because of chargebacks and if I remember correctly it only charges back if its within the 14 day mark. They also make you wait 6 months before you get this.And when you contact them , they say , oh I don't owe you anything as well as I quit because of their mistreatment towards me , sexual harassment as well , which I could use against them. I have proof it also it happened to a customer by the same person.I'm just fed up with them after I pin them about them.Paying me, they only paid me supposedly.What was not charged back within 6 months, which makes no sense.And that's not even legal. I only got $200 and I know that at least had 2000 worth of commission, and they said it was a 900 so total lies.Do not work for this company.I'm in the process of doing small claims court and i'm going to pursue it. If I could give him a zero rating or a negative zero I would. I also quit the end of July.

Stay away from AT&T Business Internet Air if at all possible! They are horrible. They will scam you! I have a two person small business and had to look at AT&T Business Air because my Internet went out in my area in Southern California. So, on September 30th, 2025, I called to set up Business Internet Air and this business sales “executive” named Erin Marquino tells me that there is a $60/month plan and that it is month-to-month. So I said sure, “sign me up for the $60/month plan.” She then emails me the next day and says “You said you want the $100/month plan, right?” I reply, “NO. I specifically said I want the $60/month plan. Please sign me only for the $60/month plan.” And guess what, she signed me up for the $105/month plan because I when I received my first bill it said I owed AT&T $105/month plus other fees. So I write to the woman (Erin M. out of Texas) and asked her why she signed me up for the $105/month plan and she replies, “I had in my notes that we talked about the $100/month plan.” She is unbelievably fraudulent. Then on October 27, 2025, I had to call AT&T’s customer service and spend 45 minutes talking to another customer service agent asking him to change me to the $60/month plan and he says there is no $60/month plan, only a $65/month plan at which point I just decided to call it quits with them. This company is horrible. They are probably encouraging their employees to sign up customers for the higher fee plans without the customer’s consent. Hopefully someone notices and sues them in a class action lawsuit just like Wells Fargo because it’s pretty obvious this is a pattern. AT&T employees are engaging in upselling and no one is holding the employees accountable for this fraud. Stay away, run run to another company. Don’t sign up for any of their services unless you want to a victim of a scam!

My wife purchased a Samsung 25 ultra back in February. Recently, she started having issues with her camera. So she called AT&T and they said they would send her a replacement phone. Well it turns out it is a refurbish phone, which is not a new phone. After going back and forth with two supervisors for two hours, they then tell her it would be similar or newer. Why not send the newer phone? I think this is the con in all of this. You purchase a brand new phone and then if something happens with that phone while still under warranty, you get a refurbished phone. Constantly taking money from the consumers while making money for themselves.

Went into store, picked out 25ultra w my trade in. Ran my credit and approved. Ported number over. Another customer came in and employee said he needed to help him quick. I ran to Walmart and purchased case and screen protector. Come back wait another hour, employee gets my 25ultra out, everything's good to go. Right before it's in my hands I get flagged for fraud for no reason and can't tell me why. Embarrassed and mad I'm forced to leave with no phone. Couple weeks go by and my numbers stuck in limbo because it was already ported...then I get this email when I didn't even kno Att offered 24 fe....what a slap in the face. Absolutely mind blowing.

This phone company lies about the cost of the monthly phone bills. They say one thing and charge another. When you are trying to get away from them. They make it very difficult they shut your phone service right off. I paid them 1300 and they said I would have to wait 24 hours and it’s been past that amount of time and nothing. So I go to the chat and they tell me 48 hours. How do I know if it will happen then. I will warn everyone I know not to get tangled up with them.

Business operates like a scam. Never came to install my internet. Couldn't talk to a live person to get them out to install. Finally talked with someone after I didn't pay bill for service I never received. Charged me 37.62 reconnect fee and two late fees to connect the internet they never showed up to do before. Scam techniques make it more worth paying than trying to get treated honestly. Company is Crooks but unfortunately have best internet so no choice but to be ripped off and scammed out a few bucks to get the job done and internet.