Cordaé NYReviews of cordaeny.com

I ordered a bag for a gift but after reading reviews on line of terrible customer service I tried to cancel 2 days later. Item was not even processed and I was told I could not cancel order. After numerous times of trying to contact I was told I would have to wait for order to arrive and then ship back to china at my own expense!!! Not based in new York or Calif as stated on website. I was also told return not possible. After 1 month bag arrived in broken plastic bad just awful. Too late for gift and in terrible package. Now am stuck with bag and out $190!!!!

So poor service on delivery! So irresponsible and a liar! They lifted the hold of my purchase because of my request of change sizes on December 27, 2021. No replies, so i sent them a message to forget about changes. Omg, so confusing of where to send messages until January 24 when they responded that they lift the hold, finally. They promise to deliver it. Today is February 6, I haven't received the bag yet! OMG! This is the second putchase i mistakenly did COZ THIS is the second time that they are STRESSING me big time. I ordered this Dec 27, they hold it due to lack of communication from they end... Lifted the hold on Jan 24... Then 12 days after or more++++.... I HAVEN'T RECEIVED THE BAG YET!!! I BOUGHT Dec 27,2021 it for a gift for my friend's bday on January 27,2022.... Hoping to receive it before her party celebration on February 5.... I still have NONE! WHAT A SHAME. GREAT BAGS but POOR SERVICE!!!!

I have ordered multiple bags from Cordae NY. All of the bags are of an excellent quality for a great price. Shipping has always been very quick even during the pandemic.

These bags are exceptionally made and looks so great when I carry it. Many strangers come up to me and give me compliments. I am glad to make this bag part of my fashion statements I will be buying bags of different colors.

The New York has the look and feel of a very expensive purse. The packaging is excellent as you would expect with a much higher price point. I have purchased three, a small purple, a large yellow and a green alligator. A great value.

I love this bag… the color is rich and vibrant…. It went well with my tuxedo.

This company is a complete sham & has unreasonable return policies. I've tried for three days to get ahold of them to no avail by phone or email. Further the product says it's made of leather which I question. Then the design of the purse makes it impossible to actually use reasonably. I have already reported it to my credit card company but I will never buy from them again.

Superfast shipping, rings and bracelet so very pretty! Very happy and plan on purchasing again.