R. E.
Bad Customer Service
The measurements they had for the bracelet were wrong and then it took over a month to get larger size. When the bracelet arrived it was broken. They would not respond!

Elevate your style effortlessly with Cordaé.We are much more than a luxury handbag brand; we are a symbol of empowerment, sophistication, and conscious living.We also aim to inspire women to embrace their individuality with grace and confidence, knowing that a Cordaé handbag is more than just an accessory - it's a statement, a legacy, and a celebration of the extraordinary in every woman.Inspired by 1940s Women of New YorkIn the 1940s, New York women embraced a sophisticated and elegant fashion style that reflected the era's resilience and refinement despite the challenges of World War II. The fashion landscape was marked by a departure from the excesses of the previous decades, with a focus on practicality and understated glamour.We are Cordaé.Bringing our customers luxury designer-quality handbags without the luxury price-tag.Shop with us today.
Cordaé NY (cordaeny.com) has 218 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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R. E.
The measurements they had for the bracelet were wrong and then it took over a month to get larger size. When the bracelet arrived it was broken. They would not respond!
AG, M.
Complete scam. It took months, back and forth emails assuring me the bag was on its way. After about 8 weeks, I realized I was scammed so called CC company who returned the $200. When I sent a nasty email to “missy” (I think that was her name) and told her I knew it was a scam and reported it to CC company, a few days later the bag arrived (from China) in a pathetic brown paper bag wrapper (no box), completely smushed and look NOTHING like the website pictures. It was like the worst of the fakes one gets in Chinatown in Manhattan. I didn’t think I would be scammed but here I am, scammed. Save your $$$, please!
ES F.
I LOVE my Cordae bag and have just ordered 2 more! As others have stated, it looks exactly as pictured on the website and is of wonderful quality. Again, the only downsides are the wait time and packaging (it really would be so much better if the purse came in some sort of box to add more protection), but otherwise, it truly is a beautiful product and well worth it!
Response from Cordaé NYJul 13, 2022
Thank you for your kind words. We value the positive review and are happy to hear that you enjoy our bags.
ARodriguez
Update 7/18/22 Continued emailing Cordae and they wouldn’t give me a refund or allow me to return the bag. I also found on their return policy that they don’t accept returns from damaged product - clearly, they don’t stand by what they sell. I wish I could post pictures so you could see how it arrived, just save your money for something nice. DO not waste your time, patience and money. I was able to make a claim with my CC company and thankfully they are refunding my money. Stay away from cordae at all cost! ….. Total scam. Look at their BBB complaints if you want the truth. I bet all the positive reviews are fake. I asked for a return since bags were completely destroyed, their response was to stuff paper inside it to “fix it”. I also have doubts its real leather.
Response from Cordaé NYJul 7, 2022
Dear ARodriguez, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you. :)
Mrs. J.
It Looks exactly as the advertising picture. My only little complaint is the wait time, but worth it.
Response from Cordaé NYJun 30, 2022
Hello Mrs. Johnson. Thank you for taking the time to leave us a review! Your feedback helps us to improve service for everyone, especially the waiting time, we are very grateful for your feedback.
Elsa R.
I was admittedly cautious about ordering a purse that seemed too good to be true. My faith was rewarded when I received, within a short amount of time, a gorgeous, deep red bag that was similar to a famous French purse that costs several thousands more. (About the price of 6 Yugos.) My bag is sturdy, well-made and has that heavenly smell of real leather. I’m so glad I took that leap of faith.
Response from Cordaé NYJun 27, 2022
Hi Elsa. We really appreciate that you took the time to share your thoughts with us! It's always helpful when our customers reach out and let us know what they're thinking. Thank you.
Simone B.
****2nd Update: I received my replacement bag and it’s so beautiful! Huge difference! Color and shape are spot on! I think this one is leather but it doesn’t smell of leather like the other 3. It feels an looks 100% better than the defective bag!! Updated my rating to a 5. ***Update: Cordae is sending me a new bag. I’ll upgrade my rating to a 5 if/when the new bag arrives 🤞🏽*** I have purchased 4 bags. The first 2 bags were ordered together but arrived separately. The first bag arrived in 30 days and the second bag arrived in 45 days. Both bags were beautiful and smell like genuine leather. I ordered 2 additional bags a month later and this time the bags arrived within 15 days. However, the yellow bag does not smell like leather at all. It also has a funny shape. I notified Cordae that I would like to exchange it but they rejected my request. They assured me that the bag is made of cow hide leather and to stuff the bag and it will return to its proper shape. No luck yet and this bag does not smell like leather at all. I changed my rating from a 3 to a 4 because I love 3 out of 4 bags. I would rate a 5 if was satisfied with the yellow bag but I’m not. I will order another bag but if it’s anything like this yellow bag, I will reduce my rating from a 4 to a 2.
Response from Cordaé NYJun 29, 2022
Thank you for taking the time to share your experience with us. We appreciate your feedback and will share this with our store team so that they can continue to provide great service.
paula
my wife loved her purse ....
Response from Cordaé NYJun 27, 2022
Hi. Thank you for reaching out! Your feedback is highly valued, and will help us provide our users with the best possible experience.