Abdalahe C.
Headline
Headline: the CoParents.com Scamer and Unprofessional Service, Account Suspended After Asking for a Refund (GDPR Violation) I am writing this review based on fully documented evidence (emails, bank statements, and timestamps). On June 28, I was charged $29.99 due to a misunderstanding on their interface. I immediately contacted support to clarify that I didn't use the feature and politely requested a refund. Instead of resolving the issue professionally, the website completely suspended my account on July 2nd, blocking me from accessing or deleting my own personal data and photos. When I demanded my money back after the suspension, support replied with a very rude email stating, "Already refunded!!!!!!! And that will be the last time." However, as of today, no refund has cleared, and my account remains blocked. Furthermore, preventing me from accessing or deleting my personal data is a direct violation of French and European data protection laws (GDPR). I have already opened a formal financial dispute with my bank (Dispute #2189368) providing all 7 evidence files. If they do not grant me access to my account or delete my personal data immediately, I will proceed to file an official complaint against them with the French Data Protection Authority (CNIL). Absolutely terrible and unprofessional experience. I strongly advise everyone to stay away from (CoParents.com )platform🙏🙏See less



