KM
CoParents.com is a SCAM
CoParents.com is a SCAM. I signed up and paid up front via PayPal for a few months of service. Six months later, $99.00 was taken from my account via PayPal again with ABSOLUTELY NO WARNING given. They claimed I signed up for a recurring subscription, and referred to their Terms & Conditions, refusing to refund my money for services I no longer requested nor want. PayPal was just as bad, refusing to refund my money when I disputed the charge, as the original transaction was programmed with them as recurring, unbeknownst to me. AVOID THIS WEBSITE AT ALL COSTS. UPDATE (3/22/2019): CoParents.com has replied to me here on Trustpilot: "We reimburse all members who ask politely ..." - If this is true, why did you not refund me when I emailed you politely on 3/21/2019 requesting reimbursement? My email to you read: "Hello, I did not want to renew for another six months with coparents.com, yet I was just charged $99 by you. Can you please refund this ASAP?" Your reply was: "Hello, You can read again Terms and Conditions of Service: (link) as well as the help page: (link) You signed a subscription on Paypal with automatic renewal. Log on PayPal to disable the automatic renewal of your membership. (link) Or log on Hipay to disable the automatic renewal of your membership : (link) Best regards, The CoParents.com team (link)" In no way did this email you sent to me involve reimbursing me. I paid you one time through PayPal and it was never made clear that you programmed it with them as a recurring transaction. -- UPDATE (Aug 9, 2026): After 7 years, CoParents.com just replied to my review here with information that does not actually address the money that was stolen and not refunded to me. If you claim your service has improved, how about correcting this theft by paying me back? That may have been a more genuine approach than trying to polish your reputation by publicly replying to years-old reviews.
Response from CoParents.comMar 22, 2019
You are right that our previous reply did not address the main point of your review: you explicitly asked for a refund in 2019, and the response you received only referred you to the subscription terms and cancellation procedure. That was not an adequate response to your request. We cannot determine from this Trustpilot exchange alone exactly what happened with the $99 payment seven years ago, and we do not want to make claims about a transaction we have not verified. If you still have the PayPal transaction details, please contact us and reference this review. We will look again at the original payment and refund request and determine whether this old case can still be resolved. We also understand your criticism about receiving a generic response seven years later. Our intention in revisiting older reviews is to address unresolved criticism more appropriately, not to pretend that the original experience did not happen.



