cooltrendygifts.comReviews of cooltrendygifts.com

I ordered a shirt, and quickly realized after receiving my confirmation email that it was a youth size and I take a men’s large. Immediately (probably 30 mins after I placed the order) I emailed their customer service and asked them to simply change the size of the same shirt, not a refund, pretty simple thing to do. Yesterday I received a template email from cooltrendyscams and they said my request was denied and my order was “on time”. They seriously could not process this simple exchange, super incompetent! Of course I emailed back and let them know I’ll be throwing out the useless kids large soon as it gets here and to enjoy my 30$. What a terrible company.

I ordered a shirt over a month ago and have not received it. I reached out and they said they would reprint the shirt and ship it out again. After waiting for a couple more weeks, the shirt still has not arrived and the DHL tracking # they sent me does not even register at the DHL website. This whole thing feels like a scam. Very angry.