cooltrendygifts.comReviews of cooltrendygifts.com

I ordered a gift for fathers day on 13 May 2020, the online advise was that it would take 5-15 working days to dispatch my order due to covid-19. This was fine as it was needed for fathers day in June. It has currently been 39 business days and my item still hasn't been shipped. Despite numerous emails telling me they will get it shipped as quickly as they can nobody can give me an idea of when this will be. Every email from their support team is the same and nobody answers my questions. They have refunded 50% of my order despite me telling them that a refund is not what I want, I want an update on my item. They assume that because they have refunded money the problem is solved. Terrible customer service when there is clearly a problem causing the delay with my order.

Ordered shirt for fathers. it never arrived, still says processing, asked for refund so far no response.

Looks like I'm playing the same game as many others here. Ordered a shirt May 13th and haven't seen or heard anything other than it's processing. I highly doubt it since that's the same message that has been ongoing since the beginning. Using the Covid as the reason for delays is understandable, but 2 months later with NO correspondence? Pretty lame. And why are you still advertising when you're supposedly falling behind? If I get my shirt, it will be a miracle!

This is a scam!!!! I ordered a month ago and never received! I was born and raised in Indy. Sad! I will be sending a family member to the address. I will be getting in touch with the Better Business Bureau.

I ordered 2 shirts and a coffee mug 5/27/20 for Father’s Day with GUARANTEED delivery by Father’s Day. I got the coffee mug on time, but just got the tee shirts today (7/7/20). I contacted the company and received an apology but no rush for the order or discount. The tee shirts are ok quality but not great. Would NOT recommend using this company.

Would give 0 if I could, for same reason as others noted. 2 months, no product, even with Covid that is excessive. Phone number just has recorded message, reply via email is generic/automated. Only way I received my refund was via Paypal.

Father's day Shirt. I ordered a Father's day Shirt on June 07. The initial estimate date previewed the order would be delivered before the date. However, we never got the order on time. Due to the COVID-19 delays, I waited for 1 month, and today I contacted the company asking for a refund. The order is still listed processing (1 month later) and they say that they will not process a refund. There are lots of complains on facebook about the same reason, and the company has been reported to BBB many times. Be aware! Not a trustworthy company. DO NOT ORDER FROM THEM!

As with many others, I ordered a shirt for fathers day and it is one month today, and still no shirt or word from when it is coming. I paid decent money and have no idea when or if I'm ever going to get this shirt. Do not recommend at all!