CoolfamilyteeReviews of coolfamilytee.com

I placed an order back on 6th June and emailed them at end of june asking where the order was. I received an email stating it was going to be sent on 29th june. This is now 22 july and the tracking status still shows in printing. I fully understand the covid situation and understood when the delivery went from 15 business days to 30. However this now exceeds 30 days. The company obviously cannot cope and should not accept orders on the pretext of processing only being 15 business days. I just want a response and the goods. Be aware for now placing any orders. Status update as of 6th August. The pillow case has finally arrived only 2 months of waiting. The description says it has an envelope folding on the back. This is not correct it is just a square piece of material open at the end so once this is put onto a full size pillow it shows the pillow. This is not like a proper pillow case should be. If I had known the quality or length of time it took i would not have bothered ordering. I am not going to return as I really can't be dealing with the stress of sending this back and trying to get a refund so will just not use this company in the future. I write this review so people know prior to placing any orders

I purchased one of the Daughter posters for 5 kids. It is beautiful just as shown! Came right away. I also purchased a shirt. It was treated as 2 separate orders and took way longer but less then 4 weeks so I’m satisfied. Was worried after some of the reviews but customer service reached out to me and I believe they did there best!! Worth the wait!!

If I could give no stars I would I am beyond disgusted will never use this company and I am surprised Facebook advocates it. Decided during lockdown to buy my daughter the daughter poster, it gave nowhere to put an alternative delivery address so poster delivered to Birmingham instead of Bristol. No way of cancelling order as hard as I tried so poster was delivered. I paid £26.05 for a tiny ‘poster’ little bigger than A4 size. Nothing like it showed on picture. Utter ripoff.

Ordered beginning of June 2020. It is now July 19 2020. Still haven't received my order. Frustrated. I will not order from them again and I will not recommend them.

Took longer than what they said it would (thats why I gave them 4 instead of 5 stars). Very pleased with the shirt. Great item. Will buy from them again.

The overall experience with this company has been great. I ordered my shirts and with covid there was a huge delay in delivery. Each time I sent an email the company sent a reply and even gave me a bit of a refund because I did not receive my order by father's day even with a month and a half advance order. I am super glad I ordered from them and will order from them again. The shirts have a nice print that is not sticky and cheap the size was great as well.

The item I purchased was a gift for my daughter, she loved it and so did I.

I am very pleased with the business, I got a cup for my father in law for fathers day and it came in broken, I message the company and with in a couple hours I got a confirmation with another cup on its way. Needless to say I will always recommend you guys for how great your customer service is. thank you all for your hard work.