CookiesReviews of cookies.co

I ordered it 2days ago it still says interested for the last day called customer service the said it was shipped but usps said waiting on product scam

They sell trash, that's why they don't directly show you thca strengths %. You have to go into a separate area for that. When I seen I was getting trash I tried to cancel before they shipped out by emailing, calling and left voice message on (number provided) and tried calling as soon as their store hours were open to cancel before ship out, of course no luck. They managed to turn that $6 quarter into $80. Definitely a scam if I ever seen it. Berner this ain't it...

I'm very unimpressed with this company. First, their product is very mediocre quality. Vapes regularly don't work, flowers are weak, edibles do little...it's just not good stuff. No response from customer service about broken vapes. And you can see their business philosophy if you try to unsubscribe to their incessant emails. You have to enter your email- duh, it's a link from a marketing email you sent me, so you can easily include the email address in the "unsubscribe" url. So, after you enter that, you have to turn the button off on all the categories of spam...but they deliberately try to make it very difficult to know if you've actually unsubscribed. The button colors do not denote "off/on". So you decide which is off, confirm the changes, and there's no confirmation page that comes up. Bottom line, this is not a company that is striving to give customers value for money

If I could leave 0 stars, I definitely would. I placed my order on 11/27/23 as part of their Cyber Monday sale, but on 12/15/23 I received a refund for one of the items, supposedly. While I did receive 2 of my 3 items, the 3rd item was never received and I still have not received credit to my card. My credit card company will not issue the credit as tracking does show delivery and it was for 2 of the 3 items, but all I want is the refund I was promised for the 3rd item not received. Customer support is terrible and delayed as well. I can not get anywhere with this company and it has been more trouble than the refund is even worth, but it is the principal that this company basically stole from me and refuses to make it right.