Convene provides meeting, events, and conference spaces that include award-winning cuisine, the latest technologies, production support and simplified pricing.
Convene (convene.com) has 370 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
convene.com
Website
convene.com
Category
Office Space & Supplies
Location
New York, New York
Listed on Five Star Index
2026
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Most recent review: May 2026.
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Rude and uncouth persons managing the registration desk. Caused my host a lot of trouble and harassment for a mere meeting she wanted to do with me at the venue. Etiquette and basic courtesy for registered and prominent panelists completely disregarded at the GPCA Conference @ 360 Madison Avenue
CU
Customer
Prematurely Arrogant. 3-Legged Dog
I still can't believe the amount of disrespect I received working 9-10 hour days for this place. Outrageous perspective. It even began to feel cult-like when I heard from the loyal employees who "loved the CEO" and the extensive list of "values" (??it's a place for meetings. Stay on track here..), one value being "GRIT". Grit stands for everything teamwork, integrity, hutzpah, etc., so one would think that when I stood up against harassment that was happening in the workplace I would've won a badge, but I ended up putting a target on myself.. The person I complained about was commended and the people she was lying about were seen as weak. I was basically told to suck up to the new bossy girl who was keeping tabs on and reporting all of us. Anyways, It sucked not being recognized, working too hard, getting paid minimum, living in confusion as to who my manager even Was, and I was fired soon after my harassment chat with NO explanation (besides my "dress code," but it didn't make sense. It was the complaint. Sneaky BS. ) I was happy to leave, I only wish I had quit first :) F these guys.
PN
Preeti N.
Had a HORRIBLE experience at this place…
Had a horrible experience at this place and do not recommend anyone go there! The manager at Convene basically attacked me. When I told him the he was making me uncomfortable with the tone he used as I was a client, he told me he would terminate my membership. He continued to intimidate and harass me. I was VERY upset and burst into tears as he spoke to me.
He basically said because I am not a big business client, he did not care about me. I came here with IVY as an ambassador. I will be informing IVY about how I was racially profiled. I will also be informing IVY if they continue to do business with Convene, I will be canceling my membership.
In any case, I begged the manager not to terminate my membership (despite the fact that he harassed me) and I asked if we could amicably resolve whatever issue he had as I did not want to terminate my membership. Finally, he agreed that the issue was amicably resolved. We shook hands and he told me in person "I will see you tomorrow."
The next morning, I get a call from the sales team telling me I am not welcome to use the space anymore and to not come in. I was literally right outside the door and had to turn back to go home.
I explained the issue to the sales person and he told me he would speak to his team and get back to me but no one ever called me back.
They handled this issue very poorly. Especially since I had a discussion with the Manager the previous day telling me we had amicably resolved the issue.
As a non-white immigrant female, I do believe I was racially profiled. Please do not use this space!!!!!!
CM
Christine M.
Poor review
We had a great experience with our April 24 meeting. The staff were very attentive and the food was delicious.
My one star rating is in regards to the management team (specifically Julie Noda) who ignored our requests for securing dates for future meetings - specifically 4-6 months prior to the scheduled meeting. We sent 2 emails to Julie and received no responses. As a result we have scheduled our October meeting at the Grand Hyatt in midtown instead as we prefer to do business with organizations who are willing to work with us and are responsive to our inquiries.
RI
Richard
Please remove me
I keep getting emails asking me "as a client of Convene" to rate my expereince. I am NOT a client and I have no expereince that I know of. Kindly take me off your list. Thank you.
JA
Jasmine
Will NEVER use Convene again!
Was told that because I work at Comcast they would be flexible with rescheduling of our meeting. Then all of a sudden new rules were added after the fact that it had to stay in the same quarter, etc.
I'll never give business to Convene. I'd rather use a local hotel if I have to for my big meetings.