continuety.comReviews of continuety.com

First off this is not made in the USA. I can share the shipping info from overseas. The quality is trash. The 3 shirts look nothing like what I ordered. The design is printed on and has an odd similarity of a Timu product. Shipping takes forever and I can assure you it’s not worth the wait. DO NOT BUY FROM HERE!

Horrible customer service. Requested a return and refund on a 39 dollar sweatshirt. They offered me 4 dollars to keep the item, then 7. I told them i want to return for a full refund. They begged me to take the "generous" 7 dollar offer. They refuse to take the item back! Stay away, buy somewhere else. If it doesnt say, "made in the US" or "USA stock" buy somewhere else.

This place is a scam. I bought a shirt for Halloween for a friend and paid for expedited shipping. It was supposed to be there in 5 days. 16 days later they have no tracking info and refuse to cancel. They make the order in China then ship it once you place the order. They have no idea when it will arrive. Buy from somewhere else.

*****Update after a week of messages from me, I finally got a response that my order was being shipped. I did get a tracking order number and as of today it is in transit, so fingers crossed. On a side note, the company orignally responded on 10/06/24 that my order had already been sent to the post office, per the tracking info the order wasn't sent or collected until 10/13/24. I ordered 3 tee- shirts on 10/06/24. First they over-charged me, which I discovered minutes after I placed the order, so I told them to cancel the order and give me my refund. They said the items were already packaged and on the way to the post office so they could not stop the order, but would refund my money and send updated information to not send the package. I responded if they would refund the over charged amount I would still take the order. They sent back the amount has been refunded and may take a few days to show in my account. On 10/7 I got an email they were refunding the difference of $11 and change and was credited to my account the next day. However, now I don't know what is going on, are they going to refund the entire amount or send my order. I have sent 3 more messages and now they won’t even respond. I would be happy to keep the order since they refunded the difference but cannot get anyone to help and tell me what is going on. Looks like I'm out $60 because they won't respond

UPDATE: I emailed Continuety as they requested below and never received a response. I did finally receive the goods. The “sweatshirts” are thinner than a quality T-shirt. Quality of goods is a risk I took when I ordered. However, the 25% “tax” was never disclosed nor authorized. Since they haven’t responded and refunded their 25% tax, I now have to jump through the fraud reporting hoops with my bank. STAY FAR AWAY FROM THIS COMPANY! Total scam!!!! I received no goods, and they added a phantom 25% “tax” to the amount they posted to my paypal. Facebook should have some culpability for running ads for a company that FB’s own AI just told me is a scam. Expensive lesson learned.

I ordered a few sweatshirts about 1.5 months ago. First they over-charged me, which I discovered minutes after I placed the order, so I told them to cancel the order and give me my refund. They explained they had already packaged the shirts so it was too late to cancel the order, which is nonsense. Anyway, they did refund the overcharge. However, their tracking system indicates my package has been in my country for over 16 days. I haven’t received anything and their tracking system hasn’t been updated since September 18th. Now they won’t even respond to my messages. Don’t order from them.

I ordered some cute sweater from the Page and was affraid as it arrives. The Product looks nothing like showen on the Image and it doesnt fit the size as it should be. I try to retourne the Product as they website is telling you hava a 14 days Retourne policy. The customerservice refuse to give me a retournadress telling things like ‚cant you give the product to someone else?‘ ‚the retourningcosts are so high‘ etc. They offer me 6$ refound😂 for a product that costs 60$. The whole thing is now at Paypal.

Horrid customer service. On their contact page there is no way to contact for a return. My item was overpriced, too tight in some places, and too long in other places. I learned a $43 dollar lesson, if I see an item on facebook ad, check Amazon for the same or similar item. Do Not Buy from this company.