lee A.
Company offered me $8 on for a $98 purchase …
I tried to return items that came and were inferior. No tags inside no way to wash these items and the quality was terrible. Some of the fabric felt like paper. When contacting to make the return, they offered me $8 to keep the merchandise even though my order was for $98. Then the second time they told me it would be very expensive for me to return the items to China even though they have a headquarters in Montgomery, Alabama and in commerce California. I went through PayPal when purchasing and registered a complaint this time they offered me $20 and told me that I would spend a lot more returning the items to China. DO NOT ORDER FROM THIS COMPANY!!!. They are a scam. I am hoping that PayPal will make it right, considering I followed all of the rules for the return, including having to take photos of each package and the labels. Terrible company. I found all the items I really wanted on Amazon for much less money.
Response from continuety.comSep 19, 2024
Dear Valued Customer, We sincerely apologize for the disruption to your experience. Kindly email your order number to [email protected], and we’ll ensure your concerns are resolved. Daniel, Senior Director of Customer Support, www.continuety.com


