Nathalie R.
Their tires are dangerous!!!! Beware!!!!
I bought a 2021 Jeep Compass brand new a few years ago!!! I realized in the first year that the tires were not holding up as they should! They were practically bald after the first year!!! We did the tire rotation to see if that would help. Nope! I spoke to a few mechanics who told me there is definitely something wrong as my tires should not look the way they do and also they were losing air already and there was less than 20,000 km on the vehicle at the time. I looked into Continental Tires and came across a mass recall on my exact tires year, make and model. I called Continental they advised that the exact DOT number (only the last digit was different” on my tires were not on the recall list “ yet” but told me to get the tires inspected from one of their tire dealers and they would replace them as there is a 6yr warranty. I did what they told me. The inspection was done and they agreed that it was a manufacturing issue and that my tires were extremely dangerous to continue driving on and need to be replaced. The car dealership called Continental on my behalf and now they are trying to dispute the warranty. Now they are trying to say my specific tires do not have a warranty on them which I know is not right as I spoke to a rep from Continental a week before on the phone and was told there is a 6yr warranty on my exact tires regardless of the recall. Although I fully believe my DOT number should be on the recall list right now!!! Instead of waiting for a bad accident to happen to then add it to their list, but you know that’s what they are waiting for of course. In the meantime I am driving around three children on their tires which also have metal sticking out of the seems among the rest of the issues. What a horrible company to not stand behind their mistakes!!! They are putting people’s lives at risk to make a few extra dollars?? That’s sick!!!! I’ve done my research on their tire recalls and also the countless lawsuits against them for manufacturing tires that are dangerous and them not wanting to replace them. Please do yourself and your family a favour!!! Do not buy from them!!! The stories of injuries people have suffered because of their tires are horrendous!!! If only I could share the pictures of my tires on here you would understand what I mean!!!! But I will make sure I get those pictures on as many sites as I possible can so I can hopefully save others from putting themselves in a dangerous position by driving on Continental tires. Be safe!!!! Not like me who’s unfortunately still driving on these same tire today!!!!


