Since 1998, ConsumerAffairs has helped people confidently choose the right products and services through verified consumer reviews, expert research and buyers guides.
ConsumerAffairs (consumeraffairs.com) has 81 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
Also known as
consumeraffairs.com
Website
consumeraffairs.com
Category
Malls & Marketplaces
Location
Tulsa, Oklahoma
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 28% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I purchased 3 dresses from Roamans , two weeks later I received another package that said there was three of the same dress I had already reviewed . There was two dresses and a huge package real big underwear . I never ordered that package . The cost was $85.00 . I ask them to take the money off because I didn’t order the same clothes . The man charged Me 10.99 to Mail it back and said they would give Me $53.00 for the stuff . I will cancel the card. Sharo
RO
Ron
Signed up to get an estimate
Signed up to get an estimate. No estimate. Only references and people calling, which I did not want. Avoid unless you want infinite hassle.
WS
Wayne S.
consumeraffairs.com blocks negative reviews.
I posted the following review on consumeraffairs.com, and they blocked the negative review:
zappos:
They block negative reviews.
I left the following negative review, and uploaded a picture of the shoes received, on the New Balance Fresh Foam 510v6, and they did not post the review:
The most uncomfortable shoes I have ever purchased. Purchase these shoes if you like wearing wooden shoes. Actually, wooden shoes would probably be more comfortable than these. I took them off, and rubbed heavy weight gear oil over them to try to soften the plastic, and put them back in the box to let the oil soak in to try to soften them. I had to untie the shoe laces, and skip the last 4 holes and leave them crazy loose to try to make them more possible to wear them. They are not black. They are grey. The words "Toe Protector" looks ridiculous. They have stupid grooves in the bottom that tracks dirt all over the place. I can see designing a shoe with tread that is nothing but a bunch of small groves, but what's the point in putting in grooves around all of the large tread??? Those groves offer no value other than to track dirt. Even the insoles have tread. For some reason they though we wanted to be walking on tread. It's like walking on rocks. The top of the insoles are like where you see concrete made with pebbles where they have washed the top of the concrete away leaving a pebbly top to the concrete.
Not only that, but consumeraffairs.com started sending me a bunch of spam, so I modified my account for them to stop sending spam, but only normal communication. That stopped the spam, but they blocked my review. So I reposted the review, and they blocked it again, and started sending me a bunch of spam again.
JC
Joe C.
DO NOT TRUST ANY of their reviews!
DO NOT TRUST ANY of their reviews!! It is my belief they are essentially endorsed by the companies they review.
JS
JJ S.
Not convinced of competence of website
Very selective of what they publish regardless of content. I’ve written very detailed, precise and pertinent reviews and the “management team” has declined to publish them. I’m not convinced of the competence or commitment to transparency of their administrators.
SP
Shelia P.
Allstate Insurance
After 27 years of being a loyal customer with multiple policies, Home, Auto & boat. I thought I was with a really good insurance company. In May of 2022 I was going to file a claim for my roof. I called the ins. agent and we discovered that home owners policy had been transferred from my townhome to my single family was incorrect. The agent closed the claim and my policy was corrected and no claim was submitted or file. In March 2023 I had a major water leak and due to the numerous hail storms my roof needed to be replace. I submitted for the 2 claims and received a non renewal for my homeowners ins. policy shortly after. I was told I had 3 claims in 5 years. 1st of all I only submitted and had 2 claims paid but I am being punished for a 3rd claim that was not processed or paid because the agent wrote my policy wrong and it was withdrawn. I wish I had the power to control mother nature but I do not so I have no power over a roof claim. I guess I am suppose to sit at my home with no roof in order to keep insurance coverage. This is really a bad way to treat customers especially someone that has been with you 27 years. What a waste of my time in life I can not get back. I would give a negative review rating but I had to give you something in order to post this review.
SA
Serita A.
April 11
April 11, 2023, I was celebrating my 53 birthday and my daughter wanted us all to go to 168 Crab and Karaoke at 32415 John R Road, Madison Heights Michigan 48071. Our booked time was 4 pm my party arrived 10 minutes before because we had an entire day planned and 1 hour of Karaoke would be fun for us to do together. When the doors opened I was very excited to go in because I had never been to karaoke before and I knew we would all have a great time. But when I reach the counter the man at the counter started giving us a hard time. My daughter said I booked a room for an hour of Karaoke I paid online through the site. The man at the counter said we have a 3-hour minimum and you have to pay the rest of the 60%. We told him we don't need 3 hours we have somewhere else to be in an hour. The man at the counter said we had to pay for 3 hours even if we didn't need them and they do not give refunds. We explain we don't want a refund we want to go into the room for 1 hour can he accommodate us in any way? I told him it was my birthday and my very first time coming. He said I don't care we have to pay for 3 hours we asked where does it says 3 hours my daughter said when I booked online it didn't say anything about a 3-hour minimum. He said it did, so we got out a phone and looked it up and showed him and he said everyone knows it's 3 hours I told him I've never been there before and how can I know if it's not on your site. I don't care he said I asked to see a manager he said he was the manager I asked him what is your name he said it was Lu. I told him I was going to tell the owner how he was conducting business and let everyone know that when you pay online you will be forced to pay or leave and he will not give a refund. Lu said he don't care who I tell! I told him this is a business and Lu you should care! We tried everything to convince him by trying to get Lu to understand that the site does not say 3 hours was required. But Lu would not budge if we don't pay for 3 hours we can't go in the room he repeated. I asked for the owner's information Lu said he can't give me that I kept asking he gave me a business card that was on the counter and said that's the phone right here and pointed to the phone that was on the counter. Letting me know I still wasn't going to speak to the owner. He said his boss change the policy 2 weeks ago because people can't afford to pay and when they get there 60% has to be paid. I told him that might be when the 3 hours was left off the site if it was ever on it and I told him I can afford to pay we just had tickets to a show he said he don't care. So we told him we hope you feel good about himself and we left. I felt very offended how can he say people can afford to pay but make them pay online and when they get there force them to pay 60% more and not accommodate them with a refund or use the time they paid for? Who would do that to someone and believe they can't afford to pay? I wonder whatever happens to the customer is always right. Lu's customer service was the worse I had ever seen in my life. Lu should not manage until he has completed some training on how to serve the customer I felt disrespected that Lu refused to reason and understand. He should know he was playing a part in our celebration and we choose Crab & Karaoke when we could have gone anywhere. Lu should know he played a major part in our expires for my birthday I could never imagine that I would be met by a manager that would have a lack of respect and concern for creating a great experience. Lu must know he ruined my day because Lu didn't care it was my birthday and I was coming for the first time and I had someone else to be after. Lu would have gotten money for the restaurant we were going to buy food and drinks so I can figure out why Lu was so comfortable as to not want to understand that the site doesn't say 3 hours let us go in and have the site add the 3 hours later. I'm very disappointed and I'm telling everyone about my experience Lu doesn't care but the people I'm telling do they said it's bad business and they are sorry I was treated that way.
BP
Beverly P.
We received our march statelate feement
We received our march statement, which included a $30 fee from Capitol 1. When we inquired, they said that charge was for LATE FEE from Jan. We are never late on our payments. We have contacted Capitol 1 a few times and they refuse .. to take the charge back. This apparently happened during the transition from Synchrony. We got NO help from BJ's on this matter. Frustration and wasting more time and energy on this, we paid this fee. We WILL be looking for another local warehouse that will take our $$ and pay THEM in full monthly. It's sad that BJs will allow this to happen and wash their hands of any assistance. OH...social media comments on both BJS lack of support and Capitol 1 thievery will follow