Ken L.
No interest in customer satisfaction
The fit of their T-shirt was far too snug (a large fit like a medium) so I asked to exchange for a larger size or return for refund. Their response was "We are sorry for your dissatisfaction. We checked it with our warehouse and it is the one you ordered. Thanks for your kind understanding." Online sales for apparel need to be flexible as trying on an article of clothing isn't possible. Labeling is subjective - what different people call large is not the same. Every other T-shirt I've ever bought in size large fit correctly. Theirs were way too small and they show no interest in correcting the sale for me.

