Connect GarminReviews of connect.garmin.com

They advertise free map updates, good look trying to jump through the loops to get one.

Da mit Vivoactive 4S ikke ville snakke med min telefon, og Garmin ikke lige kunne finde årsagen, fik jeg et Vivoactive 5, selvom mit ønske var at få pengene tilbage. Jeg afinstallerede Garmin Connect og geninstallerede den, med det resultat, at min telefon starter i systemsikker tilstand. Jeg kan ikke tilgå appen, heller ikke via indstillinger. Garmin Support hævder hårdnakket, at problemet er min telefon. Jeg har påpeget, at alle andre enheder, der tilsluttes via Bluetooth virker. Jeg har ikke oplevet, at andre apps ind Garmin Connect ikke kan åbnes og ydermere ændrer i min telefons opsætning. Garmin Support fastholder, at de ikke kender til, at der er problemer med deres app (Jeg har foreslået dem at læse på Trustpilot). De fastholder, at de ikke kan give mig mine penge retur. Jeg kan ikke komme til at tale med medarbejderens chef. Forslaget lyder på at kontakte min telefonudbyder, trods det faktum at eneste problem er med Garmin Connect. Jeg skal ikke have et Garmin ur mere, når Garmin fastholder, at der ikke er problemer med appen. Jeg kan tilføje, at jeg nu har forsøgt med kærestens telefon, for at verificere, at problemet ikke er min telefon, som Garmin Support siger. Den er god nok, min kærestes telefon kan heller ikke kommunikere med Vivoactive 3 eller Vivoactive 5 via Garmin Connect.

Great watches, useless app, zero customer support. I have a Garmin Instinct 2 solar, a D2 Mach1, BPM, and Index scale, which are pretty useless as Garmin Connect is utter garbage. Connect only shows one or two useless data sets, like Body Battery and Stress. It won't show steps, HR, sleep, or any of the other data it supposed to. Have spent hours trying to get help on chat and the phone trying to get it to work, but when customer services reaches the end of their script,they stop responding or hang up. Until Garmin creates a reliable app, buying their products is a waste of money and they so far behind every other fitness ecosystem.

2024 UI update is a huge regression and has received enormous criticism from the community, including during the entire beta, but has essentially ignored users. With the new UI, very little information is available and you need to tab and scroll around to see the same thing that was originally in plain sight on the old home screen. I barely use the app anymore and am constantly frustrated when I do.

The new update crushes the functionality of the app. It used to be simple and easy to navigate but now, it is much more inconvenient. Also, after the update, it doesn’t always automatically sync unless you go into the menu and initiate it yourself. It’s a complete fail.

I've been a loyal Garmin user for many years and many generations of products. I'm now an ex customer that will never buy another Garmin anything ever again. The previous connect app on my android device and on Windows was great. I checked my health stats, exercises, training, etc multiple times a day. It inspired me to stay in shape and push well beyond what I ever though was possible at my age. Sadly, they 'updated' these apps ~ April 22 to a polar opposite tile view home page requiring digging many levels to find relevant data. Very frustrating and not at all motivational. Along with the 'upgrade' has come many data drops and no access to some of my long term data. Garmin's forum has many thousands of complaints with no response at all from Garmin. What a tone deaf horrible company

The new Garmin connect update is a nightmare. Ive been using the platform for years and this update has created such grief-missing information, lost steps at sync, and a homepage that is clumsy at best. It used to be a clean efficient app with data and details right up front and clearly visible. Now there's a mess of big tiles that you have to scroll through to find what you want...if you can find it at all. Workouts used to be highlighted with pertinent information on the Home Screen, now you have to go looking for what used to be right there.

Version4 was fantastic but the new version5 is a terrible downgrade that is not useful on a phone and Garmin doesn’t seem to be interested in customer feedback at all. So many posts asking to revert back globally because of this new version!