ConfirmoConfirmo is a stablecoin-first payment platform that makes global payments effortless. For over a decade, Confirmo has been trusted by thousands of businesses across e-commerce, payroll, forex, prop trading, and other payment-intensive industries. Its platform supports deposits, merchant checkout, and mass payouts, with near-instant settlement in leading stablecoins across major blockchain networks, optional fiat conversion and accounting-ready reporting. One of the Confirmo Group companies recently received authorization under the EU’s Markets in Crypto-Assets Regulation (MiCA) from the Central Bank of Ireland.
Confirmo (confirmo.net) has 217 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 48 reviews with 1 star · Clear filters
Khurram K.
Very disappointing experience. I paid for a challenge account via crypto and have full proof of payment, but the prop firm keeps saying they never received it. No account credentials, no confirmation email, and no clear resolution so far. Support has been slow and unhelpful. It’s extremely frustrating when your money is gone and you’re stuck chasing answers. I expected much better transparency and professionalism.
Alexey Z.
You can forget about this company. Starting from January 2026, for every single small payment to any online store, for example, Alza, they started requiring after payment personal client information such as first name, last name, street and house number, city of residence, country of residence, date of birth, country of birth, where the funds were sent from, from which wallet, personal or non-personal, and so on. Of course, one can argue and say that European regulators require this from us. But if there is no counteraction to this, then companies like Confirmo will soon cease to exist because people who pay with cryptocurrencies do not use them and pay with them to fill out such forms for every payment, which are usually filled out in banks. I wish this company a speedy bankruptcy! P.S. For several days now, I've been trying to get them to refund a payment that was sent to them in Bitcoin. But their form, although it looks like a refund form, when you fill in real data, enter the Bitcoin address for the refund, and so on, it says that the payment cannot be refunded, some proof is required for the refund, but what kind of proof is not specified. It says to contact support, you contact support, and they just don't respond to messages. Don't deal with this company from January 2026!
Response from ConfirmoJan 28, 2026
Hello Alexey, Thank you for your feedback and for your patience as we looked into your case before replying. We are glad that we were able to resolve your issue. For transparency, our records show that the payment in question was received on 12 January. Following our immediate communication on 12 January regarding your available options, you submitted a refund request on 14 January, which we were pleased to process and confirm that same day. We understand that the transition to updated regulatory requirements represents a significant change in the user experience for cryptocurrency payments. For further clarity on the points you raised: --As of January 2026, updated European financial regulations, especially the EU Travel Rule, mandate that all regulated service providers collect specific identity information for transfers. --These requirements are a mandatory legal framework for all institutions operating within the EU to ensure transparency and security. --While we understand this adds steps to the payment process, these are not optional measures. We aim to balance these legal obligations with a secure and efficient service for all our users. Should you require any further support or assistance, our team remains fully at your disposal. Best regards, Confirmo Support Team
Raja Z.
Frauds, they're not returning my refund! They even confirmed they've recovered my funds after I sent wrong coin for a payment. 24 hours passed with no response!
Response from ConfirmoJan 21, 2026
Hi Raja, Thank you for your feedback. Confirming that your funds were successfully recovered and refunded on January 7, 2026, within hours of your confirmation. For context, the initial delay was caused by standard recovery steps, including verification of the incorrect asset sent, confirmation of the applicable recovery fee, and validation of the refund address. Once these steps were completed, the refund was processed promptly. We are proud of our standard support response time (up to 24 hours). However, if you believe there is any discrepancy, we encourage you to review the TxID provided or contact our support team with any additional questions. Kind regards, Confirmo Support Team
Abubakar P.
I amam filing this complaint against FundedNext and its payment partner, Confirmo, for the refusal to refund 51.63 USDT following a transaction failure. 1. The Issue: I made a payment of 51.63 USDT for a FundedNext account. The transaction was sent to Confirmo’s correct wallet address but on the wrong network (opBNB instead of BSC). filing this complaint against FundedNext and its payment partner, Confirmo, for the refusal to refund 51.63 USDT following a transaction failure. 1. The Issue: I made a payment of 51.63 USDT for a FundedNext account. The transaction was sent to Confirmo’s correct wallet address but on the wrong network (opBNB instead of BSC). 2. Binance's Proof: Binance confirmed the transfer was successful and explicitly stated that the responsibility for manual recovery lies with the receiving platform (Confirmo). 3. Confirmo's Refusal: Confirmo has repeatedly refused to access the funds, citing "no technical access", despite being provided with the Binance proof via a shared link. 4. FundedNext's Liability: FundedNext has been informed of Confirmo’s denial and has failed to issue a refund, despite being liable for the failure of their payment processor. They are now using delaying tactics like referring the case to a "Task Force" without a firm resolution. I demand the immediate refund of 51.63 USDT. This case is ticket 22259.
Rodica M.
3 tentativi andati male. Cade la registrazione. Sono collegata con la linea fissa. No comment.
Chouhan V.
No prioper response f buy an 25k account of breakthrough capital with 44$ and i paid it but unfortunately thier sever didn't respond so my payment was stuck in confirmo payment then they told me to contact them and ask refund then I email them they told if u want refund then u have to pay 20$ then I told ok but if 20$ is charge then I received 24$ but I received only 14$ and they are not helping me I paid by their website only bro why u send me only 14$
Response from ConfirmoAug 27, 2025
Hi Chouhan, thank you for your feedback. We understand your concern. Please note that your payment was not processed automatically because it did not match the required invoice details. In such cases, funds must be handled through a manual recovery process, which is why the refunded amount was lower than the original payment. To avoid this in the future, please ensure that payments are always made in the exact currency and network shown on the invoice, as these go through automatically without any issue. Best regards, Confirmo Support Team
Ruffy
Please how do I reach this guys??? I have 2 failed transaction I am trying to request for a fund recovery for. I tried to purchase a Challenge account on Fundednext twice and both payments failed even tho I did everything right. Fundednext asked me to contact confirmo, I have sent them an email but no response, Pls how else can I reach them and get this resolved???
Response from ConfirmoAug 27, 2025
Hi Ruffy, thank you for your patience and apologies for the late reply here. We’re sorry to hear about the issue you experienced with your FundedNext payment. Our support team can always be reached at [email protected] , and we aim to reply to all tickets within 24 hours. If you’re still facing any issues, please email us again with your invoice ID and transaction details, and we’ll be happy to assist you with the recovery process. Best regards, Confirmo Support Team
Johnbosco M.
Shady company A scam don’t try them Same problem as others as they keep sending money to the wrong address so they can charge you a minimum of 20 usd recovery fee and 10%
Response from ConfirmoJul 7, 2025
Dear Johnbosco, We’re sorry to read your review, but we must clarify: Your funds were sent using the wrong network (USDT BSC instead of USDT ERC20), which is outside of our control. Despite this, we assisted you by manually recovering the transaction and returning the funds to your wallet. Our recovery fee of 10% (minimum $20) is transparently stated in our terms and covers the operational costs of locating and returning funds sent incorrectly. This is a standard industry practice for recovery services. Your recovered funds were successfully sent back to you on July 7, 2025, as confirmed in our email with the transaction ID: 0x7bd05f1ebddf5bb1abae0075d0682aa468283c7d3e45264e20e72f65b0830b35 We take the security of our platform seriously and only process funds to addresses that customers provide during transactions. Incorrect network selection happens on the sender’s side, not ours. If you have further concerns, we encourage you to contact us directly at [email protected] so we can assist you further. Best regards, Confirmo Support Team