Nobita Atif J.
I had a disappointing experience with…
I had a disappointing experience with Confirmo. I accidentally sent USDT on Polygon instead of USDC on Polygon for a payment. The transaction was successfully completed and the funds were sent to the designated receiving address. I contacted Confirmo immediately to explain the mistake and asked for help recovering the funds. They confirmed that the payment was indeed sent in USDT instead of USDC, but told me that their recovery process has a minimum $20 fee. My payment amount was below that minimum, so they told me they could not process the recovery. I understand that technical and network fees may apply, but I was disappointed that there was no alternative solution offered for a genuine payment mistake involving a relatively small amount. I hope Confirmo can consider providing a more flexible solution for small mistaken payments in the future.



