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ConferTel, a Civicom Company Reviews | Read Customer Reviews of confertel.net

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IT & Communication
ConferTel, a Civicom Company

CA

ConferTel, a Civicom CompanyReviews of confertel.net

4.836 reviews
IT & Communication
2385 Camino Vida Roble, Suite 202, Carlsbad, California, California

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CAConferTel, a Civicom Company4.8

Reviews36 About Contact

Overall score

4.8 out of 5

Excellent

Average of 36 reviews

Distribution

5★83%
4★11%
3★3%
2★3%
1★0%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 930-4500
confertel.net
[email protected]
2385 Camino Vida Roble, Suite 202Carlsbad, California, CA 92011

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About ConferTel, a Civicom Company

ConferTel, a Civicom company, is a software developer of IVR and web-based information services and communication solutions. Providing a range of event-driven applications, including managed and do-it-yourself webinar services, secure audio and web conferencing, operator assisted event calls and on-demand record/replay services. ConferTel’s innovative products and application development capabilities have helped clients work smarter, increase sales and enhance productivity. We offer a consultative approach to developing the right communications solutions for your specific needs and budget.

ConferTel, a Civicom Company (confertel.net) has 36 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: confertel.net
Website: confertel.net
Category: IT & Communication
Location: Carlsbad, California, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 8% of reviews.
Latest: Most recent review: May 2018.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ConferTel, a Civicom Company reviews

Showing 30 reviews with 5 stars · Clear filters

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May 11, 2018
Great Job
Great Job. That is it.
Report
Thea H.
Mar 10, 2017
Great Teleconferencing Service, Terrific Customer Service
We have used them for years. The service is easy to use, there are lots of accounting options to track calls for billing, and the folks are pleasant to work with.
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Jerry
Sep 26, 2016
BETTER than Free Conference Calling
A paid conference service out performs Free conference calling by a longshot! We used free conference platforms and there was always something not right, from poor VoIP connections to garbled conversations.
Response from ConferTel, a Civicom CompanySep 26, 2016
Thank you for the kind words and your trust in us to provide clear conferencing.
Report
Kyra
Jul 21, 2016
Understanding and easy to communicate with.
Everything has always gone as planned, except once when a new person entered the wrong numbers. Leaving 8 people hanging on hold was embarrassing enough, but the quick ConferTel report email after the call let us know that we had a problem right away and then the ConferTel folks were totally understanding and credited us the useless call. Smoothed out a painful business incident.
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Kimberly
Feb 19, 2016
So easy to use
I am so glad ConferTel was recommended. It is so easy to use and the staff is so personable!
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Jean F.
Jan 15, 2016
Great company and service
Over the past years I have had great experiences with Confertel. They provide excellent service, help me with all problems and are always professional. I would recommend to anyone looking for the services they offer.
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Bonnie
Jan 13, 2016
Excellent customer service.
I've always had excellent customer service from Confertel!
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Mark
Jan 12, 2016
Great service
Good process, and billing is accurate.
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