LawlessGlory
Delayed items, but resolved
[ EDIT: The company tried to make things right in the end. I received my order quickly, once it did ship. I'll leave my original review, but change the rating with this amendment. ] My life depends on my ability to test my INR on a regular basis. I ordered testing chips for my device from Concord Health Supply, expecting them to be delivered within the time frame that is given on their website (2-4 days). Instead, my order sat as "Processing" for a week with no update, no e-mails, nothing. I had to reach out to them to figure out what the delay was about, only to learn that, apparently, the chips are on backorder and "should be shipped sometime this week" with no guarantee on when, or even IF they would be sent, only promising that I would receive an e-mail once they actually WERE sent. It would have been nice to know the item was on backorder when I PLACED the order instead of a week later, only after my own insistence. I would have ordered from somewhere else if I had known.