ConcernoutReviews of concernout.com

Commende reçue dans un emballage bien protégé

Loja péssima não compre nela, e vou dar motivos pra isso. 1⁰ paguei por valor alto além das taxas, a transportadora de fora assim que chegou no país ( brasil) não avisou que mudou de transportadora demorou dias lá, não me avisaram da taxa nem do novo código de rastreio, aí ent o pedido voltou por conta de não ter pagado a taxa no prazo. E eu perguntei pra loja mil vezes pq meu pedido estava 35 dias atrasado e eles só falavam que era por causa da transportadora e pedindo paciência. 2⁰ quando falei com a loja disso o pedido já estava voltando a eles e adivinha? Perderam o pacote no transporte e eu fiquei com prejuízo e ainda aceitei o valor baixo que me sugeriram ( a loja) 3⁰ mais de meses a loja me dando desculpa que está dando erro e estão esperando melhorar pra me mandar o reembolso e pedindo paciência ( já faz dois meses nisso e até agora nada) Além de péssimo atendimento e péssimo preparo que eles tem. Ainda tenho outra experiência pior. Comprei em outra conta o mesmo hanbook e adivinha? Chegou só uma parte do conjunto ( a blusa) e não veio a saia e eu tinha pedido M, eles mandaram G e alegaram não ter mais no estoque que tinha solicitado. Atualização: vi que vcs responderam essa avaliação, e eu já entrei em contato com vcs há três meses já, e vcs só sabem dar desculpas falando que dá erro no reembolso e pede pra eu ter paciência já faz meses nisso deve ter 4 ou mais.

I have so many issues about this seller that’s why i edited my review because the unsent remaining item from my order has arrived. I gave them the benefit of doubts: 1st - when i made the order, you see at the cart your total order plus shipping but when i paid with my credit card, i was charged $10 more, in fairness when i complained it was refunded 2nd- this order has 2 items . I cant understand why it was shipped separately but still its ok so i complained again then it arrived 3rd- i have been waiting for these modern hanbok tops for a long time but im wondering why the item sent was wrong when it was very clear in the order, there are pictures posted in their website 4th- i complained again and requested if they can send the correct item but i was told instead that they cannot issue a refund due to security maintenance issues of their 3rd party payment center which i hope is true therefore i cannot expect a REFUND ANYMORE - there are many issues and red flags and at the end, the consumer suffers. I have pics to show

3点商品を注文したが2点しか届かず、1点届いてないと申し出たところ、勝手にキャンセルされ返金もされない。悪質な詐欺を働くショップです。購入しないように！

Die Lieferung ging relativ sehr schnell, hätte ich nicht gedacht, weil es ja aus dem Ausland kommt. Leider war das Paket bzw. die Folie wo die Sachen eingepackt waren zerrissen. Beim Weihnachtskalender war die Verpackung schon eingerissen, obwohl er noch in einem extra Karton verpackt war. Dann sahen auch die Figuren und auch der Rest der im Kalender ist nicht so aus wie es auf dem Bild abgebildet ist und das noch für so einen hohen Preis, das pass nicht zum Verhältnis. Habe noch ein paar T-Shirt und Hoddis bestellt und da fallen die Größen sehr unterschiedlich aus. Habe schon etwas größer bestellt, aber trotzdem sind welche zu klein, oder viel zu groß. SCHADE.... Retour wird bestimmt viel zu teuer sein.

Fast and great material. Fits perfectly. XL is a size 12-14

Good delivery time and product as described but not worth the money I paid

I ordered a specific hanbok-style top for $37, but the item I received was completely different from the one shown in the listing and in my order. The design, sleeves, and decorative details were not the same as the product I purchased. I contacted customer service and explained the situation with photos. They confirmed that the original item is currently out of stock, but instead of offering a full refund, they offered me only $8 in compensation while allowing me to keep the incorrect item. I appreciate that customer service responded and apologized, but I don't think an $8 compensation is a fair resolution for receiving the wrong product. I expected to receive the item I paid for or receive an appropriate refund. Very disappointed with the resolution.