Jerry
Matt was unable to answer some simple…
Matt was unable to answer some simple questions I had about programs and some down loading things. I had a friend help me. This was simple stuff. Also the repairs were 1/2 the cost of a new computer.
Response from Computer DepotJan 8, 2019
I am so sorry to hear that your experience with our tech was less than steller. We strive for 100% customer satisfaction and take every opportunity to improve our offering. I would love to hear more about the questions that our tech was unable to answer. If you could take just a few minutes to send me an email that outlines some of the questions that were not answered fully, I would like to use that material to be sure that our techs receive the proper training going forward. Thank you so much for your help in this matter.