Terry M.
I ordered socks and orthotics
I ordered socks and orthotics. 1) No communication from compressionsale as to when it would be received. 2) Reached out after two weeks of nothing from them. 3) Received only part of the order and again, no communication from company 4) Reached out again to ask about the rest of the order 5) Finally heard from them, said I would receive the rest of the order 6) Only received HALF of the rest of the order, again no communication, no explanation (now more than 3 weeks since order was placed) 7) Now waiting for communication from compressionsale, I asked for refund because I'm tired of waiting and dealing with their incompetence.
Response from CompressionsaleOct 9, 2026
We're sorry. Receiving your order in pieces, with no word from us about what was missing or when it would come, is not acceptable. We should have told you up front about any delayed items and given you the option to wait or cancel them. We'll review your order and make sure everything is settled. Please email [email protected] with "Trustpilot" in the subject, or call 1 (800) 504-7315 (Mon–Fri, 8 am–7 pm CST). – CompressionSale Customer Care




