S M.
Great prices
Great prices, poor customer service, No way to give a zero rating. I purchased over 1000 dollars of compression wraps during their sale in November of 2020. I have lymphedema, lipidema, and peripheral neuropathy. I accept responsibility for exceeding the 30 day exchange period. I had ordered compression wraps that were too large. What is not acceptable is the way Ross, customer service rep, treated me. At the beginning of the conversation I told him that I have hearing and memory challenges and to please talk slowly. Before the conversation ended, I was in tears, sobbing and begging him to please stop shouting at me. I don't deserve that kind of treatment, At the end of the conversation, I told Ross, God bless you. I hold no ill feelings toward him because Jesus calls me to love others.

