Compliant City Reviews | Read Customer Reviews of compliantcity.com

Compliant City Reviews | Read Customer Reviews of compliantcity.com

Compliant City reviews

Showing 7 reviews with 1 star · Clear filters

Donna D.
Nov 3, 2025
Poor Service
The link to event wasn't sent after paying the fee. I had to follow up several times without any responses. Link was sent last minute so technology wasn't set up appropriately to be able to attend live. It took several days for the recorded version to arrive via email. Horrible customer service and would not recommend to others.
Response from Compliant CityNov 9, 2025
We’re truly sorry to hear about your experience and understand how frustrating that must have been. Our team did send the joining link multiple times, but it appears the emails were bouncing back. As soon as we were able to reach you, the link and recording were shared. We sincerely apologize for the delay and inconvenience. We value your feedback and are taking steps to improve our communication process to ensure a smoother experience for all attendees. Please share an alternate email address or contact us directly at [email protected] so we can make sure you receive all future materials promptly. Thank you for bringing this to our attention — we appreciate the opportunity to make things right.
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Cherie K.
Oct 16, 2025
Paid but never got link to join
I never got the link to log into the webinar live. I emailed and also tried to chat and got zero response.
Response from Compliant CityNov 1, 2025
We sincerely apologize for the inconvenience you faced while trying to join the live webinar. Our team made multiple attempts to send the joining link to your registered email address, but unfortunately, the messages were returned undelivered. To make sure you receive the webinar recording and materials without any delay, please share an alternate email ID or reach out to us directly at [email protected] . We’ll send the recording link right away. We truly value your time and patience, and our team is already taking steps to ensure a smoother experience for all future attendees.
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Holly P.
Jan 28, 2025
It was literally a reading of the…
It was literally a reading of the PowerPoint. I could do that myself.
Response from Compliant CityJan 30, 2025
We appreciate your feedback and regret that the webinar did not meet your expectations. Our goal is to provide valuable insights beyond the presentation slides, and we will take your comments into account to improve future sessions. If you have specific questions or areas where you were seeking more depth, please feel free to share them with us. We’d be happy to follow up with additional information from the speaker. Your input helps us enhance the learning experience for everyone.
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Lexi K.
Dec 3, 2024
Not Worth the Price Tag
It was a nice review, but the facilitator just reading the slides far from justified the cost of the course. This presentation style was neither engaging, nor was it any more informative than just purchasing the slide deck would have been. It was also extremely disorganized getting started as the facilitators were talking amongst one another on the webinar about who was to share their screen and figuring out technical difficulties. Overall, I would look at finding free, or lower cost resources if you are looking to get this information for 2024 year end. As for preparing for 2025, there was little useful information provided as for what to expect next year.
Response from Compliant CityDec 4, 2024
Thank you for your feedback, Lexi. We’re truly sorry to hear the webinar didn’t meet your expectations. Regarding the initial disorganization, we want to clarify that we always start our webinars 5 to 10 minutes early to ensure the platform runs smoothly and address any technical needs in advance. This helps us minimize disruptions and begin on time. We appreciate your input on the presentation style and content, and we’ll use it to improve the experience in future sessions. Your feedback is invaluable, and we’re committed to delivering more engaging, informative webinars moving forward. Thank you for sharing your thoughts with us.
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Mary J.
Aug 12, 2024
The sound kept going in and out
The sound kept going in and out. I logged on and off several times but was unable to hear most of it.
Response from Compliant CityAug 26, 2024
Thank you for your feedback. We apologize for the experience you had. The sound interruptions were due to the speaker taking brief pauses during the webinar, which may have appeared as sound issues. Our system was functioning correctly, but we regret any inconvenience this caused. If you missed any key points, please contact our support team for further assistance or access to the recording.
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N/A
Jul 31, 2024
It wasn't helpful for new laws--too…
It wasn't helpful for new laws--too basic and a waste of money
Response from Compliant CityAug 26, 2024
Thank you for your feedback. We're sorry to hear that the content didn't meet your expectations. We strive to provide valuable insights, and your input helps us improve. If you're looking for more in-depth coverage on specific laws, please let us know, and we'll do our best to address your needs in future webinars.
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Sheri D.
Apr 25, 2024
I have not received the recorded…
I have not received the recorded seminar!!!
Response from Compliant CityAug 26, 2024
Thank you for your feedback. We provided the recording link to your email within 24 to 48 hours, as per our standard process. It appears the review was submitted on the same day the recording was made available. We strive to deliver timely service and appreciate your understanding. If you have any further questions or need additional assistance, please feel free to reach out. We hope you'll consider updating your review.
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