Complete Appliance Protection Reviews | Read Customer Reviews of completehomewarranty.com

Complete Appliance ProtectionReviews of completehomewarranty.com

4.359 reviews
Insurance
1532 NE 96th Street Suite A, Liberty, Missouri

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Complete Appliance Protection

About Complete Appliance Protection

A home warranty plan is a valuable tool for all homeowners. Having an extended warranty in place for your home appliances protects you and your family budget from expensive, unexpected repair costs. Our plans protect items such as your heating and cooling system, water heater, kitchen and laundry appliances, pool equipment, and much more. None of our plans have a deductible or service call charge! We also offer diverse monthly and annual plans for home buyers as well as homeowners. CP™ protects every part inside the appliance, so you never have to wonder which parts will be covered. We encourage you to check out our unrivaled reputation through the BBB, where we have an A+ rating.

Complete Appliance Protection (completehomewarranty.com) has 59 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: completehomewarranty.com
Website: completehomewarranty.com
Category: Insurance
Location: Liberty, Missouri
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 32% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Complete Appliance Protection reviews

Showing 2 reviews with 2 stars · Clear filters

sree K.
Feb 17, 2025
Complete protection plan is a good…
Complete protection plan is a good company and I have been using their services for many years. The reason I am giving 2 stars is because of bad customer service. I needed help in deciding to choose ultimate plan verses some other home warranty plans. The representative was frustrated and raised her voice and showed her frustration. I was not comfortable seeking any more help. I feel customer service is a very important job to help and convince customers to buy their products or services. It doesn’t matter how good the company is if they provide cheap customer service.
Response from Complete Appliance ProtectionFeb 17, 2025
Hi Sree, Thank you for providing this feedback. We do show you've been a customer of ours for 11 years and you/your husband have always provided overwhelmingly positive feedback regarding our services, as recent as just a couple of days ago. We would love to know what we can do to resolve the issue you've mentioned here. We value you as a customer and definitely want to make sure you are beyond satisfied with the service.
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William & M.
Mar 14, 2017
Sneaky Appliance Protection
The service was great however you need to read the fine print. Complete will only pay a limited amount on any single item. So if your hot water heater goes out the most they will pay is $250. If your AC unit goes out, the most they will pay is $500 (or there about).
Response from Complete Appliance ProtectionMar 15, 2017
Thank you for the kind words about our service! It's true CP does not offer a full replacement program. If an item cannot be repaired, we offer flat payout amounts towards the replacement and installation of a new item. We certainly would not characterize this policy as sneaky, however. You can find details on this policy and precise dollar figures on the Frequently Asked Questions page of our website, as well as on all of our brochures, and in the Terms and Conditions (both of these documents can be found online as well and are provided in hard copy format upon enrollment). We certainly want consumers to be educated on exactly what they are entitled to under our plans when they enroll so they don't feel surprised to find that full replacement will not be provided. Alternatively, CP does pay 100% of repair costs with no deductible, which is truly unique in the home warranty market.
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