CompareAutoRentals.comReviews of compareautorentals.com

Beware the small print! When collecting the car, suddenly found that there where a whole bunch of additional charges from the rental company, all disclaimed by the booking site in the depths of the terms and conditions. Clearly the prices being advertised and confirmed are false and misleading. Will make sure to avoid them in the future.

This is a complete SCAM this company make you pay and half of what you paid is their profit and the car rental only recognize 45 percent of what you paid. We rent a car with this company and they charge us 257 dollars when we arrive into dublin Ireland thrifty rent a car only recognize 120 dollars of the money I paid and told us that this online rental service is a scam and we always need to book directly with the rental agency. This company is a huge scam to all the people that use their service they will email you and tel you that if you have problems to contact them but they never answer my emails when I ask them why I have to pay again in Ireland 420 dollars on top of what I did pay online Thrifty explain that no one can sell insurance for cars online this company compareautorentals.com make you believe you are just paying 11 euros per day including the super insurance and is a lie thrifty will charge you again 26 euros a day so you will end up paying 37 dollars a day in insurance on top of what the cost of the car is Is just a scam I will review this company everywhere because they took from me 140 dollars that the rental car company does not recognize.

We made a reservation and decided to cancel a few days later. After multiple phone calls and emails, we still have not heard back from them regarding our cancellation, even though it clearly states on their website that cancellation is free. The call centre has no escalation process and no contacts for anyone in head office. Extremely disappointed and frustrated with the lack of communication and accountability.

I made a mistake on the time of picking ùp the car I put a wrong time called 3 times to change because there is nothing online to modify reservation they told me give us your information took my info to modify nothing happened than I sent an email nothing happened I decided to cancel no answer called again than they told me it will be cancelled on their web site it says you can make reservation in 60 seconds but keep in mind if u have to cancel or modify you will wait for days it should be online no one has this much time to hassle with sample click online to change a reservation.

I dropped the car off a day earlier, yet wasn’t given a refund and still had to pay the full amount.

The worst i ever seen i was told different things before i booked then i cancelled and they told me i would not get my money back.absolutely disgusting behaviour.

Charged a fee for a rental that did not exist. I contacted them twice get it reversed and no response.

They charge for just making a booking, no auto rental car charges for booking but compare auto charged us for booking and then on top of that enterprise charged us for the whole amount again.