Joe A.
Shipping took forever and no updates on the progress
Shipping took forever and no update. Hello the item that was ordered was the QLS adapter plate, that is just a simple component and not a holster. The shipping times should be clearly listed when you order as the parts just arrived today on 12/5/2023. The product was ordered on 11/19/2023, 16 days ago. You could have simply reached out and emailed me to resolve the issue, as of 12/5/2023 I have had no contact from your customer support team. Except for a notice from trust pilot that you responded to the poor review, I have had no contact from your company. This adapter plate was ordered to address the issue of mounting your holster to a QLS system since your mounting pattern is not compatible with it. I purchased this item personally to avoid going through a PO process and receive the item quickly. Obviously that did not work.
Response from Comp-Tac HolstersNov 28, 2023
Thank you for your review, as the manufacturer all of our holsters are made to order and we do have an 8-business day lead time, I do show that your order shipped within 4 business days of order as we were closed for the Holiday 11/23-11/24. if you ever need a holster sooner, please reach out to us at [email protected] and we would be happy to assist you find a dealer that has what you are looking for ready and in stock to ship.