Joseph V.
Status updates of my orders would be…
Status updates of my orders would be great.
Comp-Tac® Holsters is devoted to designing and manufacturing the highest quality concealed carry, competition, and tactical holsters on the market. We build with the customer in mind, ensuring fast delivery times, excellent quality, competitive pricing, and attentive customer service to support our community. We take each step of our manufacturing process very seriously, so we fit check every single holster with the actual firearm that it is designed for before it leaves our factory. Comp-Tac® products are user-driven and are designed based on the operational experiences of a wide variety of end users, to include military and law enforcement personnel. In 2018, High Speed Gear® purchased the Comp-Tac® brand and we are proud to be part of the High Speed Gear Products Group. Our holsters work seamlessly with HSGI® and together, our 2 brands offer exceptional quality and innovation that our customers trust and rely on.
Comp-Tac Holsters (comp-tac.com) has 523 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Joseph V.
Status updates of my orders would be great.
George
I have not yet received my holster. I sent an email last week for a status and have not yet heard back.
Response from Comp-Tac HolstersOct 24, 2023
Thank you for your review, all holsters are made to order and have an 8-business day lead time, that holster has been shipped out to you and that tracking number is available on your online portal.
Steven C.
I have several of your holsters from previous purchases. This purchase took seven days to ship. Maybe I just got lucky during previous purchases and the particular one I needed was in stock.
Response from Comp-Tac HolstersOct 4, 2023
Thank you for your review, as the manufacturer all of our holsters all orders are made to order and we do have an 8-business day lead time, if you ever need a holster sooner, please reach out to us at [email protected] and we would be happy to assist you find a dealer that has what you are looking for ready and in stock to ship.
Richard F.
Screws used on holsters are too short; they fall out. Been experiencing this issue for years. I have used Loctite as suggested, but it doesn’t change the fact that some screws are only held in place by 1or 2 threads to get a pistol to properly hold in the holster.
Response from Comp-Tac HolstersSep 6, 2023
Thank you for you review, we do recommend that all customers use blue Loctite to keep those screws extra secure. if you need any further assistance, please reach out to us at any time at [email protected].
Jason A.
I have used your Holsters and mag holders for Tacticla Classes and IDPA matches where you need to holster and UN holster a lot . Your gear fits the bill But the issue I had was your service when buying directly from Comp-Tac. Check out was easy, but I took 11 days and a message to your customer service to get an update and the shipping information. In this day and age that is an issue . Other vendors like Midway USA, Brownells, Palmetto State , Primary Arms , and Omaha Outdoors usually gets you shipping information in the next day, about 24 hours . This is what I have grown to accept as the standard. And I did not experience that. I ordered it August 21, 2023 and I still haven’t gotten my order. I hope you all can get this taken care of , I like your products for my specific uses Training and Competition. More information would have been nice, like it’s in production, or backordered, something!
Response from Comp-Tac HolstersAug 30, 2023
Thank you for your review, as all of those dealers are stocking dealers versus us as the manufacturer that is the ability to get that product out to you faster as we make your order to order, we do have a disclaimer on your email invoice that states the production lead time of orders. I do apologize if you did not see that on your invoice at the time of purchase. If you need any further information or assistance with your order, please reach out to us at [email protected] and would be more than happy to assist you.
Gary R.
Great holsters and mag pouches. But your shipping is less to be desired. No confirmation emails that it's been shipped or when it will arrive.
Response from Comp-Tac HolstersJul 25, 2023
Thank you for your review, we do make all orders to order as the manufacturer and strive to get those out to our customers as quickly as possible, I am showing this as delivered in our system, if you need any further assistance, please contact us at [email protected]
S W.
No delivery date received. Special tool (should have been included or at least more specific info on what tool was needed) required to remove Chicago screws with slot head inside holster to add drop piece. Also this screw was very tight and hard to remove.
Joe G.
Nice product Customer service NON EXISTENT