Comp-Tac HolstersReviews of comp-tac.com

Nicely packaged, well made but not a fan of the synthetic backing on the holster. I prefer a heavy leather backing.

A couple of not so good experiences. The products are great, a favorite and I used them daily. The customer service, however, is very lacking. A few months ago I ordered a product online and instantly discovered I ordered the wrong model. I tried for three days to contact the company via email (could NOT find a phone number anywhere) to let them know of my error and to see if they could correct it before shipping. I even used the online contact form. No answer to any emails. A few days later the wrong product showed up. A few months ago I tried many times to place an order online to get the correct product I tried to order the first time, only for it to fail without explanation. I finally bought what I needed at the local gun shop for more money. Aggravation #2. I finally found a phone number in one of the "how'd we do" emails and called. Lady on the phone was pleasant and helped with a new order, a part I wasn't able to find on the website. I asked for a hardware set to be included with the item because I didn't know if I had spare pieces or not. So I offered to pay for a set of new, just in case. Lady on the phone said 'no problem, we'll include a set gratis, we appreciate your business'. Great! The part I needed showed up faster than I expected but was lacking the hardware set I asked for and tried to pay for. Aggravation #3. Lucky for me I found I had enough pieces to put my holster together. The products are great and I'm very happy with them. Communication and CS is very lacking, however. In reply to Comp-Tacs inquiry, and since Trust pilot isn't showing me a "reply button", I'll reply here that yes, I found I had the hardware I needed. So all is well.

Wish you guys would’ve at least discounted my new purchase for the broken one I mentioned.

Great products, but shipping times are sub par by today’s standards

Product is great. My second holster, top product.

I use Comp-tac Holsters for all my IDPA pistols. The only thing i dislike is the delivery service. I’m from North Dallas, 4 hrs away from Houston, yet delivery takes weeks to arrive and this has been going on for years since i started buying their holsters. Otherwise products are great!

Very very very slow shipping. I am sure they'll give an excuse that this is a busy time of the year but that doesn't seem to stop other companies from ensure they have the right coverage. I ordered this on Nov 15th and it's just shipping today, Nov 22nd PS Coyote Brown is NOT a custom color. There are millions of products that are this color.

I feel customer service was lacking and felt uninvolved. I had emailed a question a couple days ago and still no response. I cannot judge the product because I still do not have it, however, I have purchased product years back thru the mid 1990 and I believe and even some just a couple years ago. My previous experience I feel Comp-Tac provided a "Great Product", hoping it will be consistent with my recent order. Comp-Tac was recommended to me in the 1990s by John Farnam, founder of DTI.