CommonReviews of common.com

My experience has been a nightmare. The property management is poor, they don’t communicate with each other internally, and they will charge you ridiculous damages. Do not rent from them.

This company will steal your money. I had a summer lease earlier this year with them, and they stole almost $1000 from my bank account. The money was not for rent, repairs, or any utilities, and when I contacted the company about the withdrawn money, they blew me off. I have been emailing them for months and they have not refunded me the money they stole or explained why they took it. On top of all of this, the company tried to pressure me into signing an NDA due to issues with the room they rented me over the summer. I have enough documentation to file a lawsuit and they still won’t refund the wrongly taken money. Don’t ever sign with this company unless you have the time and money to take them to court and sue. This company is extremely negligent and partakes in illegal practices when it comes to leasing some of their rooms. Please trust me when I say that no matter what location you are looking at, you can find a much better (and cheaper) company to sign with than Common Living. They will screw you over the minute you sign any sort of contract or lease; they are already being investigated for some of their unlawful practices. It’s not worth it.

Common offers somewhat affordable co-living apartments. What you save in rent you will pay 10x more in headaches! Any 5 star review you see is fake on this company. Management/Leasing prior to signing a lease is somewhat professional, afterwards you are ghosted and locked into your lease with zero service. Get ready to chase these people down for months at a time, empty promises and an endless cycle of them kicking the can down the road. DO NOT RENT WITH COMMON

The Brooklyn 1. There is no management or support on site to check you in, show you around or for inquiries 2. The heater does not work. Management responded about this after 3 days suggesting I talk to a neighbor about it. 3. On Fridays and Saturdays the noise from the pub/ bar below does not let you sleep till 3 - 4 am. 4. Food gets stolen in the shared kitchen and management does nothing about it. 5. Shower is excruciatingly tiny. You rub off other people's dirt on the wall and shower curtain. In addition, the shower head is designed small. 6. There are unfriendly pets in the building mostly unleashed and unattended in the shared kitchen, which makes it difficult to use when you need to. 7. You have to request for the mailbox key for your room which took them a day to drop mine. Deliveries are dumped unattended in the tiny lobby which means it can be picked up by other people. 8. The management will charge you a termination fee (which covers the inconvenience you are causing the house owner) if you decide you cannot put up with their services and crap box they call a building. 9. The building is nothing like its photos or virtual tour videos. 10. Almost everyone in the building is unhappy and wants to leave. I emailed their management team which includes Karlene Holloman, Brad Hargreaves, Hayeon Shim, Glenford Brown and Jessica Lazo but they seem to be the most irresponsible team ever that never responds or care. Rose Anne is the only support who followed up till my issue was resolved when my key fob will not allow me in the building. The day I moved out their very tiny elevator was out which they did nothing about it but instead threatened me with their lease and wanted me out by 12pm. I had to walk 5 stairs down to move my things. Do not rent this place for a long term or at all. There are better alternatives (bigger, convenient and with management on site) close by the building.

Every time I ask for a copy of the most updated lease they send me one with roommates who have left 2 months ago. In my unit we have had atleast 4 new people move in and yet to receive an updated lease with these new suite mates.

Do better Common. Don’t be so money oriented that you forget the core of a business is good customer service, honesty and integrity. I have nothing good to say about this organization honestly. I have advised anyone I care for to save their time.

If you’re not American, you will feel very discriminated with this organization. They put me through all the stress you can imagine, and even in the end I never got the chance to live in the apartment. Misinformation, negligence, bad customer service, miscommunication among themselves. Common has been a horrible experience, almost like they didn’t want me there.

Horrible place, tenants make the worst noise at all hours, dogs bark at 2 am, packages are regularly stolen, bikes in the garage are stolen... and nightmare roommates pick fights all the time. It's a nightmare to live here!