Marcos De Leon M.
Kelly was super helpful
Kelly was super helpful, super nice, and her virtual tour was great!
Response from CommonMar 15, 2022
Hi Marcos De Leon , I was very happy to have provided you with such a positive experience!

With a variety of private apartments, micro studios, and coliving apartments across the nation, Common makes city living better. Coliving at Common offers private furnished bedrooms in beautiful shared suites, competitive rates, free utilities, weekly cleaning, and more while eliminating the hassle of living in the city. That means you never have to worry about cleaning, moving furniture, splitting bills, or buying essentials like soap and toilet paper. You and your roommates share a well-maintained kitchen, a tastefully furnished living room, and hospitality-grade amenities. Now leasing in New York City, Jersey City, San Francisco, Seattle, Los Angeles, Fort Lauderdale, Philadelphia, Chicago, and Washington, DC.
Common (common.com) has 517 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Marcos De Leon M.
Kelly was super helpful, super nice, and her virtual tour was great!
Response from CommonMar 15, 2022
Hi Marcos De Leon , I was very happy to have provided you with such a positive experience!
John P.
Demel was a great (virtual) tour guide. I had a list of questions prior to the tour. I didn’t have to ask any of those questions because he was very thorough!
Response from CommonJan 20, 2022
Thank you for taking the time to share this positive review! We'll be sure to pass along the feedback to Demel!
Ellie G.
Such a great experience! Phetsamone answered all of my questions within a timely manner, and was incredibly helpful. The parts of the building that she showed me helped solidify my choice in choosing Common! Super lovely, concise, and helpful!
Response from CommonJan 20, 2022
Thank you so much for this fantastic review! We'll be sure to pass this feedback along to Phetsamone.
Lee Z.
Nicole has been very responsive with each request and ask I have come to her with. She is always pleasant and terrific communicator. I appreciate her willingness to help in any way she can to make our living experience in the community a positive one. Thank you!
Response from CommonJan 14, 2022
Thank you so much for your kind words Lee. You have no idea how much this made my day!
Helena Josephs Island F.
I had the pleasure of working with Nicole Steinert to help me with some ongoing issues I am having with my app. Nicole was extremely responsive to my needs and made sure my questions and requests were met, while still remaining professional and friendly! I have consistently experienced the best residential services with Nicole in my 12 years of living at The Wayland
Response from CommonJan 14, 2022
Thank you so much Helena! It always a pleasure seeing your smiling face every time you come into the office, even though there's usually some sort of issue we have to resolve!
Keshon F.
Mrs. Steinert was very patient and understanding she made me feel like my concerns were valid. All in all great staff very transparent as long as you communicate.
Response from CommonJan 14, 2022
Thank you so much Keshon! We are happy to have you here at The Wayland!
JEAUNITA
Our leasing specialist, Kristen Zavala was awesome. She researched specific apartments units for our needs and emailed us within the hour. Thanks for all the assistance.
Response from CommonMar 23, 2022
Hi Jeaunita! It was a pleasure working with you and showing you apartments that best met your needs. Thank you for the kind feedback on your experience touring Common properties!
Aaron D.
So far, the Wayland has far exceeded my needs and expectations which is a huge relief as, for business reasons, I had to sign a lease while out of town. I don't know that I'd have chosen to move if it wasn't for a Nicole who bluntly answered my endless questions over the phone despite being busy and was very capable of managing expectations of the property in a way that made me feel like I should take the opportunity to move. I worked with Chris during the leasing process who was fantastic and even had some time with Grace as she was starting. All of which set a very comfortable standard of customer service and approachability. If you get the chance, meet Malachi (sp?), he's definitely the character/heart of the buildings.
Response from CommonJan 13, 2022
Thank you so much Aaron! We appreciate your positive feedback and are glad you are apart of the community at The Wayland!