combatironapparel.comReviews of combatironapparel.com

Extremely disappointed with the deceptive practices here. I waited months for the Little Pecker Club Snapback to come back in stock. On January 22nd, I finally received the "back in stock" email and placed my order immediately. By January 29th, I received a notification that a shipping label had been created. I thought it was finally on its way, but the tracking never moved past "Label Created." After waiting in silence for weeks, I reached out on February 18th only to be told that the item is—yet again—out of stock. It is clear they are generating shipping labels for inventory they don't actually have on hand to make it look like they’ve fulfilled the order. This is incredibly misleading. I’ve now spent months waiting for nothing and am having to be refunded instead of the receiving the replacement items they keep trying to push. Save your time and money; their inventory management and shipping updates cannot be trusted.

Purchased a shirt at the Arnold from their booth. The person put what I thought was the shirt I picked into a bag but when I got home the next day I found out that they picked the wrong shirt. The shirt they picked had a disgusting phrase that I won't retype here. I reached out to customer service but they will not replace the shirt.

Ordered a shirt and 2 morale patches. After 3 plus weeks of waiting I reached out to their customer service and was informed the shirt that I ordered was out of stock. They offered 2 options - Replace with a similar item or store credit. I informed them that I was already not happy with the shipping delay and would rather be refunded. They replied that they were talking to management and would get back to me. I really liked the shirt and wanted to support a veteran owned business so I told them if they had a different size I would accept that and gift to a friend. The next message was auto generated that they refunded the shirt. The patches took a month to arrive. Terrible experience and from what I've seen on the web including claims on the Better Business Bureau they have a lot of issues. Buyer beware.

Does an actual person even work at this company? They have the shorts I ordered as well as the money I used to purchase said shorts. Can’t get anywhere trying to contact them. How sad, it’s not even about the money. It’s the fact they can do whatever they want to their customers and get away with it. Stealing. Unfortunately I’m reading all the horrible reviews after the fact it happened to me.

Company claims to have 100% satisfaction guarantee, however when you notify them of a defective product they totally blow you off. Horrible customer service.

I ordered three jackets for Christmas gifts in october. Once opened my children who are teachers realized there are rifles all over them and they cannot wear them to school. I immediately contacted the company and was told they have a 30 day return policy. I asked if they extended for christmas as the items were for that holiday gifts and most companies extend. They said we have a 30 day return policy thank you for contacting us. Being a veteran I am disgusted that a company stating it is veteran run could be so inconsiderate and lack total customer service. Find another company that actually cares about their customers. This one does not.

Ordered a fanny pack in late November. Received a BACKPACK December 18th. Got a return label and shipped it back the next day. Have heard and seen nothing since. Often we see veteran owned and feel like we want to help. We need to realize that even veterans can be garbage people too.

I have ordered from this company two×1 time last year and one time on December 13th. When I completed the order, it said it would be delivered in 3 to 5 days. I have reached out to them five or six times via email and the only responses that I get are we take two days to reply to emails. I have to go through the Shop app to get any tracking information but nothing comes up and then finally just two days after Christmas I got shipping information that leads to a blank page from Amazon and it doesn’t have any tracking information whatsoever. It has been over three weeks since I made this order and this company makes you feel like they don’t give a shit about their customers. They guaranteed a 3 to 5 day delivery and it’s been three weeks going on four weeks. Their customer service sucks. You’re number one priority is your customers in any business it doesn’t matter if you make nice gear or the best gear in the world if you’re priority is not your customers and delivering exactly what you say you’re going to deliver then you’re not gonna retain customers. As much as I did like the shorts that I purchased last time from them, I will never order anything again from them unless they change how their processes are because if you tell me 2 to 5 days in delivery and it’s been three weeks that is 100% unacceptable.