ColorsmithReviews of colorsmith.co

I ordered a tryout package and it was absolutely never mentioned that this is a subscription whatsoever. This is very close to a scam. I just saw it accidentally because usually when I open a package I double check with my order and eventually discovered that another shipping was planned in 5 days. I even had to create an account first because at the time of odering it was not necessary to have one but to cancel it you need to login. I would rate myself a superuser on things like that but it took me 22 minutes and 7 (!) change confirmation mails to find the hidden functions to stop the subscription. While I would actually love the subscription option for a lot of online products I buy (from cat litter to coffee capsules), it MUST be clear with the first order that it is a subscription. This is hard on the edge, and even before I tried out the product, I dislike the companys strategy.

To be fair, I was really happy with the trial product they sent to me and was happy to sign up for future deliveries. But..... They've taken payment but so far no dye. The website tells me my order has been in production since the beginning of January, but still nothing. I've emailed customer services three times with no reply. It's a shame! I was impressed with the colour I received from the trial pack but now I've cancelled any recurring payments.

I have tried to unsubscribe to future "shipments" - as they say you can "stop at any time".... deceiptful

I tried the trial , it didn’t cover the greys but then out of the blue was billed for another supply which I did not know it was a subscription and was not made clear.

The color on my beard only lasts for about 3 or 4 days tops. Once the color is mixed inside the container and you want to use it for another time, the color no longer sticks to beard, it is useless.

I did not want more than one shipment so I could try it our. Better clarity of product would help

A few things. Time is one. 30 minutes is a long time. And the color kind of faded after few days. And the struggle to dye the hair. The effort you have to put in. It is definitely not worth it. So I cancelled the subscription.

The color on my hair stayed for only like a week and faded on the second week.