Colonial Penn Life Insurance CompanyReviews of colonialpenn.com

These people are nothing but liars! They say guaranteed coverage no medical questions asked , you can’t be turned down. This is all bullshit.

I am deeply disappointed with Colonial Penn’s handling of my mother’s life insurance claim. My mother passed away on Jan 13, 2026. Despite being the policyholder and paying all premiums for years, I have been met with nothing but administrative roadblocks. The company is currently stalling the claim due to a clerical error on their end—listing my mother as the beneficiary despite the relationship field correctly stating 'Son.' Rather than resolving this simple internal mismatch, they have forced an 'investigation' that has lasted over a month with no end in sight. To make matters worse, their technical support recently told me I must provide a Power of Attorney (POA) to access the online account—a legally impossible request, as POA status expires upon death. Most outrageous of all: while they refuse to pay out the death benefit, they continue to send bills. I was forced to pay $298.50 in post-mortem premiums on Feb 14 just to ensure they didn't cancel the policy while 'investigating' the claim. If you want a company that supports your family in their time of need, look elsewhere. Colonial Penn has turned a time of mourning into a bureaucratic nightmare.

I contacted Colonial Penn online because of the "guaranteed" acceptance policy..,..which it is NOT ! I expressed everything I knew about my health issues and waited for a "contact" of acceptance. Unfortunately , I received a email to finish my contract of insurance, to call them. I did call and was asked "multiple" questions about my health and family history. After a few more days , I received an email that, I was not granted the insurance. For me , this company is a scam. I later acquired life/ burial insurance from 2 other businesses, which I am HAPPY to be with. Move on.....save yourself from them !

Their spokesperson is wearing an "arsesign". When will people ever learn that as a man it is a conscious decision to do that? It means "Today I woke up and decided to be the biggest arsesign I could possibly be". And you believe them! My sister dated a guy that cheated on her and I looked at his picture and said, "Duh! You haven't been listening. He has an arsesign"

I had 2 accounts, one in my husband/s name and one in mine, paid each separately on my visa debit on autopay for several years. Without warning my husband's account disappeared - when I called them they said he did not have an account, and they hung up on me! We got cheated! Date below is approx

I tried to apply for a policy for my wife and myself, her husband. I told the agent, to make the payments for both of us for the 16th of Jan, 2026. Instead, she started my wife the same day, 9th of Jan. 2026. I again explained the date. It was as I was ignored. Back and forth with CS, it will take me over 2 weeks to get my payment back. TERRIBLE! customer relationship.

This companie is a ripp off.I know people who had it.You get nothing for 9.95.. This is a joke, people stay away from it.. Rip off.

How can someone like you tell us to be honest? Lawson is on my t.v.ever five standing there grinning like the cat that ate the canary.I change the channel and he is on that one to.It seems that don't care what you are doing to our senior citizens that has nothing to do but watch t.v.and could not do it if they did due to their health That constant bombardment of nothing but commerical,s cause,s nothing anxiety and depression and that is a crime.It is called elderly abuse.I know because I am one of them.I don't expect anything to come of this because people like you care more about money than you do about us.There is a lot more compa nies doing the same thing.What I said here today is real and it is a crime but seems like no one cares.