ColoGuardReviews of colocationguard.com

The customer service was bad. I add to resubmit twice and never got any results back. Don't trust this company.

Be careful! If you use this company and it comes back positive (huge false positive rate) you will still have to get a regular colonoscopy. However, now it will not be covered 100% by insurance as "preventive" and will be coded "diagnostic". Now you are paying out of pocket. I had to pay $600 deductible. If I would have just gotten a regular colonoscopy to start with it would have cost me $0. I would never ever recommend using this company. Hope this helps.

I never considered cologuard. When visiting a new PCP it was offered. I was never warned of the ramifications of using it or the entirely possible false positive that begins the odyssey of "NOW YOU PAY". Most healthcare plans include preventative colonoscopy as a screening device with no charge to the insured. However once you have a positive from Cologuard it is no longer a preventative screening to the insurance company. The rate of false positives is unacceptable (do some research as I should have). A positive cologuard result means you have to have a colonoscopy anyway. Except now you must meet a deductible or pay the copay or whatever your plan determines. After my colonoscopy I was told there was no concern at all (for which I am grateful), no polyps, no inflammation, no cancer, nothing. My bills now total $1388.00 and that doesn't include the anesthesiologist, or surgeon which I am sure the bills are on the way. All this for a procedure that would have cost me absolutely nothing if I had not used Cologuard.

So, last week my Dr ordered me a Cologuard test. Even before the package arrived, I started receiving texts. I received the test a few days ago. Once it was delivered I started getting texts telling ne to complete it and send it back numerous times a day. So, today was the last straw ! I got another text telling me to take the test and send it back. I have already tried to contact them via their website. If I get one more call, email or text... I will return their unopened test kit back to them. This is a cancer screening text. Not a let's see how far we can pressure someone and upset them. If I could give them negative stars, I would ! So, if your Dr asks you to take this test. You should expect repeated texts daily until you do their test ! Not all humans have multiple bowel movements a day !

Called customer service with a question. After going through their lengthy computer- based phone system, the representative clearly couldn’t speak English well. I asked my question and she said she just didn’t understand, so no answer to my question. Very poor customer service.

Results report only reported positive or negative. Did not specify which test was positive. Shipping and return was excellent. Customer service was no help to get specific results. Insurance was excellent. Test results was not worth the money.

ColoGuard detects a number of specific markers for gastrointestinal neoplasms. So far, so good. However, when reporting a positive result they will not tell you which of those markers you are positive for. Therefore, you cannot make an objective judgment about your relative risk. It also detects fecal hemoglobin. Practically everyone in my demographic has hemorrhoids, which is probably the origin of most of the false positives.

False positive rate is 13%. If you test 100,000 people with an average risk, about 13,000 will have a false positive while the cancer rate might be about 200 for ages over 45. And if you are younger than 45, the rate is 10. Anyway you slice this about 13,000 will not be able to sleep until they get a colonoscopy. You want additional stressors in your life , this is for you. No wonder some insurances don't cover this useless test.