dress ordered came from China not from the Boutique.Recieved it, tried it on way too small. got initial response and offered exchange or refund then nothing... tried contacting through email ,messenger on their website and through shop no reply. its been 3 weeks!
RD
RDWhitaker
$3,000 wasted on Collins Ecom! Run away!
I paid $3,000 to Collins Ecom based on their claims of how they would help me begin and grow a successful online business. Their program included personal help from a coach for the first 90 days.
My experience was the coach gave me piece-meal advice, parsed out very slowly, so that there was no way I was going to get any kind of business going before their 90 day window of assistance ran out.
They created an online store for me by their "experts" (a $500 value!?) through Shopify, featuring one single product. They did not explain how to make the store functional. The store they set up violated Shopify's terms and was taken down, and no one would explain what was wrong with it. Collins Ecom claimed it was MY fault, even though THEY set it up. They left me hanging at that point, frustrated and confused. Then they told me perhaps I just was not cut-out for online business.
I tried to set up new stores by myself on Shopify using the template Collins gave me (created by their "experts"!) and Shopify promptly shut each one down again. No reasons given.
By then my 90 days of support ran out, and I was told to just figure the rest of it out by myself.
Adding to the failure of the Collins Ecom system was the way they changed the site for their online forum, the place we were supposed to get help. At first it was with Discord, then they scrapped that and tried to open it on Whop. It was difficult to reconnect. After a very short time, they scrapped that, too, and tried to go back to Discord. I could not reconnect with them there for some reason. It was as if they had forgotten I was a paying customer, and they just tried to get me to purchase their program again. They had effectively shut me out completely.
When I complained to my coach about the problems I felt Collins Ecom had created, he suggested I purchase a second program from them (also for $3,000) and promised it would really work (this time!) I was not about to get fooled twice.
One thing that really bothered me about Collins Ecom, was the way they falsified their Shopify store. They put claims and testimonials in it that were completely fabricated. I pointed this out, and they told me nobody really checks them, and it would take someone so long to cry foul that I would have already made my money and could move on to a new store if one got in trouble.
Their integrity was non-existent.
I gathered from my experience that they were not very interested in helping me build a successful online business at all. *I* was *their* business, and once they got my money, it was all over. They bragged about the thousands of people they have helped. I wonder if that was a lie, just like the lies they advertised in their online stores.
SV
Scott V.
A total scam
A total scam. Jacob Collins sold me on a "Done For You" business as a profit partner. More importantly, he promised a guarantee in writing of my fee. After I did much of the work, he abandoned me because the product he chose was a failure, he blamed me saying I didn't do enough (It was a "Done For You") contract, and refuses to honor his contract. He is a dishonorable man running a scam business.
SO
Samuel O.
Trash Business
Please believe everything thing these people who got scammed by this vagabond are saying. I'm just grateful that he didn't get me for as much money as some of them are claiming. These people are terrible. Full of lies. And if you came here before you made a purchase, DON'T DO IT. If you did after you made your purchase, SORRY. We all need to start doing our research on every organization that sends BS ads selling a trash course before investing in them.
DA
dyo A.
Horrible service
Horrible service, I was first told to make payment and the only way to make payment was through bank transfer, I should of thought about this being a little weird. The guy on the call was actually great and was very accommodating. The process then started where the consultant was very good but then stopped replying and leading to a failed process.
I don't know how a business runs without having a payment system. I truly feel they do bank transfer to make it harder to dispute.
DR
Dan R.
Collins Ecom literally stole my money
Collins Ecom literally stole my money. They charged me $2250 over 30 days ago and claim they did not recieve my payment. This is a lie and they know this. They are telling me they switched payment processors and my payment is stuck with the old processor. Again, a lie because I paid with ACH bank withdrawal. Now they tell me it is my responsibility to file a dispute to get my money back. YOU CANNOT DISPUTE and ACH payment. The worst part is that owner Collins has never responded to a message. I can see why they are rated so low. Only one star reviews and nothing good.
SJ
Surina J.
Collins Ecomm Is A Misleading Program, Intimidation After Dispute
I joined Collins Ecom's dropshipping “Partnership Program” in December 2024 after being told 80% of students were earning $10K/month and that I would receive full support until I made my investment back. I paid over $4,000 (including financing), spent over $1,000 more on ads, and made just 3 total sales.
I was later told by one of their own consultants that the business model doesn't actually work unless you spend a lot more on ads — and that nearly none of the students succeed. Also that their don't actually care about partnership and that they only care about the upsell to continue in the program 6 months later. My consultant eventually stopped replying, and I was marked "inactive" in their system, even though I was on daily calls and private chats.
I submitted a refund request that was ignored. Then I received multiple aggressive emails threatening lawsuits and credit damage and demanding I pay them directly outside of Klarna using a private link. Klarna denied my dispute, despite me submitting a full paper trail.
I've now submitted formal complaints to the FTC and AG. I’m also sharing this to help others avoid this program. I’m not the only student in this situation.