Meg
Communications
Making contact with my granddaughter was slow initially. Then, another longer period elapsed when your test that she completed could not be found by you. She did complete the prescribed SAT numbers of sessions but as I recall it was all done the 2 1/2 weeks before she took the test. Her SAT Math score improved from 720 to 750 and, of course, we were very satisfied, I do, however, believe there is a communications problem that needs to be addressed. Your staff cannot rely on the student getting back to them without attempting to make many attempts of their own including a phone call when nothing else has worked.




