Jason O.
Brittany (my onboarding rep) was SUPER
Brittany (my onboarding rep) was super helpful, informative, and provided great guidance.
Response from CollectiveAug 27, 2025
Brittany is the best! Looking forward to serving you moving forward

Collective is the first all-in-one back office built exclusively for solopreneurs. Members save an average of $10,000 a year in taxes and get time back to focus on their passion, not paperwork. We’ve served more than 16,000 solopreneurs across the country.Solopreneurs wear every hat, from bringing in revenue to handling accounting, payroll, and taxes. Getting help is often a headache, and the cost can be prohibitive. Most end up stuck with a costly, manual patchwork of DIY software and piecemeal professional help. Collective changes all of that.We’re not just software. We own the outcome: clean books and accurate taxes for every member. Our done-for-you platform covers:LLC formation and entity complianceS Corp electionMonthly BookkeepingPayrollQuarterly tax estimatesBusiness tax returnA real-time AI assistant that handles the back office end to endMembers can also purchase health coverage, business insurance, and more through our Insurance Center, which connects seamlessly to the rest of their business finances.Built by solopreneurs for solopreneurs, Collective gives you the confidence and peace of mind to run your business and focus on why you became self-employed in the first place.
Collective (collective.com) has 523 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
523 approved reviews, newest moderated first
Jason O.
Brittany (my onboarding rep) was super helpful, informative, and provided great guidance.
Response from CollectiveAug 27, 2025
Brittany is the best! Looking forward to serving you moving forward
M. M.
The transition has been smooth and the customer service has been elite so far.
Response from CollectiveAug 27, 2025
Elite customer service is the goal - we might make a t shirt with that after this comment. Glad we've been able to exceed expectations for you so far and we're excited to support your business moving forward.
Daniel T.
Super easy to use . Love it
Response from CollectiveAug 27, 2025
Love to hear this Daniel - thanks for the review. We're glad your experience has been great so far.
Jen B.
Great intro call and easy set up
Response from CollectiveAug 27, 2025
Hey Jen - thanks for the review. Glad the call was helpful to help get you set up - now lets get you some time back to focus on your business.
Maraesli M.
I received great help from Neal about payroll. He patiently walked me through it and provided me with multiple scenarios to choose the best one that would fit my business.
Response from CollectiveAug 27, 2025
Hey Maraesli - payroll is a tricky topic for S Corps. I'm glad we were able to make it easy and set you up for success moving forward. Thanks for trusting us with your business.
Robert Bruce W.
Pretty easy to generate invoices. Less easy to tie payment for the invoice.
Response from CollectiveAug 27, 2025
Thanks for sharing this feedback! We’re glad to hear invoicing feels easy with us. We know that tying payments to invoices is just as important, and we’re actively improving that experience to make it as seamless as possible. Your feedback helps us keep getting better and we'll continue to iterate.
Akilah B.
I have paid for two months and have not received accounting statements, payroll setup or anything that I bargained for. I have emailed and written them via social media to no avail. I will be taking legal action, if this continues. There are many other companies that offer the same product for a fraction of the cost. DO NOT use this service!
Response from CollectiveAug 21, 2025
Hi Akilah! I'm sorry for any confusion here - I took a look at what happened and our team will reach out to you again to reschedule your call with our onboarding accountant. They've reached out a few times - we want to get to work for you and start to provide monthly bookkeeping, payroll transition etc.
Ash R.
My experience with Collective has been tremendous. I've never written a review in my life on this platform for any other company. This is my third year working with them and my experience has been great every year. I didn't realize how much I hated doing all of the back office and compliance for my business. I hope I'm not too much trouble because you have a customer as long as I'm in Business
Response from CollectiveAug 21, 2025
Hi Ash - thanks for breaking your streak and writing a review on us and you're absolutely not too much trouble. 3 years is incredible - we're thankful for your partnership and excited to continue to support your business.