Betty B.
Trouble signing in.
Hi Support Team My daughter and I are attempting to sign up for an account, but we are repeatedly experiencing an issue. The system states that we already have an account and displays our email addresses. However, when we enter the correct email and password, we receive an error message that reads, "OOPS something went wrong." We have tried multiple times and encounter the same error with every attempt. Could you please look into this issue and assist us in accessing our account? If collection shield is not a scam.




