Coleman CompanyReviews of coleman.com

Recently placed an order for a Duel Fuel Sportster, but found a better deal elsewhere, the order had not even been processed or shipped, but the company refused to cancel and i was forced to do a cb. Customer care is non responsive.

We purchased a Coleman tent several years ago. The first time we used it 2 of the poles broke which then made it difficult to move to another campsite. We have used it 4 times now and have broken 10 tent poles during this time. Also we have just used it in the rain and it leaked. We love the blackout lining but I would not purchase another Coleman tent again.

I purchased my Coleman Revolution two burner barbeque three years ago. This year when starting it up, a big ball of fire came at my face it burnt facial hair, my hair on my side of head and a little bit of redness to my face. I called Coleman. they did not really seem to care and did not do anything, it was only three years old. They should’ve replaced it with a new barbecue. My sonhe tried it. The burners don’t work. It only goes to about 200 and stays. It sits on my deck, not being used after only three years. This is so unacceptable that a barbeque only last that long and the company doesn’t stand behind it. As a senior it’s hard to come up with money to replace it. It’s such a shame companies are not standing behind their product.

I will never purchance another item from Coleman. I bought a minibike. It came without the bolts to put it together. It took over a month to find out the bolts are on back order and it will take 3 months before the get them. They won’t take the bike back even though right on the box is says to return directly to them. The customer service dept is the worst of any company I have ever dealt with. They lie and the yell at you. They do not communicate what is going on and Rosie Martinez should be fired. She should never work in customer service depts

Doesn't deserve even 1 star. Golf cart had 4 different electrical issues. Been at a service center for over a month and they Don't have a part. Customer service center is horrible. So sorry l purchased it. Don't make the same mistake l did. Warranty department is the absolute worst.

I bought the Coleman xl pro for my son’s football birthday party . It was a windy day, the centre of the dome kept inverting . On the third occasion it sheared the inside of the pole that connects to each other. Don’t get me wrong, we’re not talking force gale winds here . When I contacted Coleman’s and told them my situation, it took them 2 weeks to reply, the reply was that it shouldn’t be used when it’s windy and they weren’t prepared to replace it . As it is supposed to be a shelter I found this disappointing. I contacted them again the next day to ask them how I can get a replacement section of pole for the damaged part of the shelter .. they never came back to me. Don’t buy the xl shelter !!!

Honestly awful, bought a airbeam tent from a camping retailer. The beams collapsed, which apparently is common with their tents (but no one tells you before you take it out). Customer service appalling, I will never purchase something will Coleman on and would encourage customers to spend a but more a get better quality from another manufacturer

Avoid Coleman tents. They leak and are flimsy in comparison to other brands. I’ve tried customer services 6 times now and get a different person each time, a ‘thank you for your email’ reply but no action to even give me information about warranty. What’s the point in offering warranty if you ignore your customers. We love camping but can’t use the tent as the whole white roof failed and leaked.