Ash
They suck. They scammed me and made me tip them for dropping it off at my door- like a normal delivery. I even paid for white glove and they told me I didn’t. Absolutely awful company.
They suck like scammed me.
Coleman Company is listed under Outdoor Activities.
Coleman Company (coleman.com) has 35 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Ash
They suck like scammed me.
George
Warranty is a lie. Company does not stand by their products. They replied that they don't manufacturer anything anymore and just license their name to other company's products. Customer service is useless. Avoid ALL Coleman products.
Kelly S.
I paid $2000 for a Coleman GoCart from TSC and it didn't last 6 months before it needed work. Took it to the shop and spent more money to fix it now 30 days later here we are and it'll barley go so back to the shop we go to spend more money to get this piece of junk worked on. I know someone else who also bought the same thing as me from the same store and his started messing up too but luckily for him, it wad within the 90 day window to return all together. Dont buy this brand. Dont waste your money.
Elmer B.
I paid for expedited shipping and the items were 3 days late. I was notified that they would be late with no mention of returning my expedited fee. I tried to address this online but there was no way to do that. There is no live chat. I called customer service and was on hold for 50 minutes before giving up. With such a poor support line they should, at the very least, tell customers the expected wait time and offer to be held in que and receive a call back from Coleman.
Someone S.
On line customer service agent Rufaro was and is useless. Getting through to them on their 800 number is a HUGE waste of your time. 35 minutes on hold waiting and not a single person picked up. The overall impr4ession I get from Coleman a name we all use to trust is, they don't give one care, not one wit about YOU the customer the prospective buyer of their "products" which from the looks of things, has dropped down by a factor of negative one thousand. I will not buy Coleman again and I strongly urge you the consumer to look elsewhere for quality camping gear. The only thing they have worth anything is their recipes which I copied and printed out. Your customer service sucks iarse Coleman!!!
Bashir B.
Bought a 5 ton a/c,heatpump unit (Coleman) .what a peace of garbage. After a few months of working. When ever the temperature drop to - will stop working. Call up Coleman customer service. Was told the dont actually make the product. The subcontract to johnson control .call johnson control was told to call Coleman that they are just the manufacturer of the heatpump. No one once to cover my warranty . Very poor customer service and quality of the product.
Isla M.
I love Coleman group
Chris B.
The coleman pro silver 15x15 sunwall event shelter we got last year has tears all along the edges and we have found out is not repairable. The cheap gazebo near to it all the time was perfectly intact. Just found out that the sunwall is a cheap import from china at an inflated price not a happy bunny