Cold Dead HandsReviews of colddeadhands.us

As much as I wanted this company to be outstanding because of the name and the values I thought it represents. I ordered a sling in October 2018 and never received it. I received an email indicating the item was delivered but it wasn't. I've never had anything come up missing from my porch or mailbox except for this item. I emailed the company and received a generic response instructing me to check with the postal service. Pretty much got the brush off. So much for service and responsibility. I wish they could've at least returned my payment as easily as they brushed me off.

I thought I was the only one with issues with my order. Email them and still no response. Even if it was only 45 degree buis, which I ordered on 2/21/19, the sad thing is I live in NRH, TX. Hopefully I can get my money back from PayPal or let them resolve this issue. Thanks for the feedback.

I ordered and paid for a product and it has been well over a month and I haven’t seen it The tracking number gives no information on the whereabouts and I’ve emailed several times and get no response and there is no other contact options I’m prettypissed but due to the high quality customer service options I can only complain on this

I made an order and paid for my product from this place almost a month ago, and they still havent shipped my product. i paid for this product already. I am a vet myself and to be messed over like this from a place who is supposed to help vets in need just makes me sick.

Got a new tactical vest and at a very good price came in good time my experience was very good

I was a little nervous about my order. I placed my order for a fast helmet prior to reading any reviews about Cold Dead Hands. Most if not all of the reviews were negative. I do not usually write reviews but in this case I believe it is warranted. I ordered my helmet about two weeks ago and received it today. The helmet seems good to go by me. I haven’t been shot in the head since I opened it this evening and I do not have the funds to put rounds into the thing to make sure it is NIJ III. It does seem to be a go in all appearances and wear from my point of view. My review would have been five stars but I ran into the same issue that others have had with not being able to contact customer service. There was no tracking number sent with the e-mail notifying me of shipment. I did try and call the number listed and sent an e-mail about the lack of a tracking number. I was unable to speak with anyone and I did not receive a response to my e-mail. I could see how this can be a major issue if there is a problem with the order. The lack of customer service is the only downside I ran into. Other than that, the helmet is great and the price was about as good as it gets. I hope this helps somebody who is little concerned about having placed an order with Cold Dead Hands.

This company has all the appearances of being a total scam. I have read some of the reviews here and am experiencing the same problems. It started with the tracking links not working on my order receipt. It's been over week since my order allegedly shipped which was when I started having problems. The only way to contact the company is via email to which you get a canned response but nothing actionable and no resolution. Do yourself a favor and do not purchase anything from this scam artist.

Why is there no 0 star option? This fake company will rip you off beware. Bought a helmet November 10, 2017. I had not received any notification that my order had shipped or was on back-order and on December 1, 2017 I sent a Facebook message to the company asking when to expect my order to ship. Later that same day I received a Facebook message back stating that my helmet was now in stock and would be shipping out as soon as possible. I wrote back asking for a tracking number but received no reply. I finally received the helmet on December 14, 2017. When I got home that night I opened the badly smashed package to inspect the contents. One the helmet did not fit. I’ve been in the Army for 18+ years and have worn an Army issued ACH (Army Combat Helmet) for most of it. Their helmet doesn’t fit the same as all the other issued helmets I’ve worn. Their M/L runs small like an issued S/M. Secondly, the company’s website claims to be pro (2A) second amendment and pro United States troops and such, which is why I was shocked to see that the package had been shipped to me from China!? It also had knockoff hardware and accessories included probably because it came from China. Lastly their website claims the helmet to be NIJ IIIA, however the product was not stamped or labeled with any such markings like all other product of this type that you will find in the United States. I requested a return on the same day I received that package, December 14, 2017 through their website. I received an email back with the RMA# shortly after. On December 18, 2017, I mailed the package back to the company. The package was delivered back to them on December 26, 2017 and they didn't pick it up from the P.O. Box until December 29, 2017. I didn’t hear anything from them for several weeks and I emailed the company to ask when to expect my refund on January 14, 2018, sent a message on Facebook on January 23, 2018, and emailed again on January 26, 2018. All I ever received back were auto replies that said: Dear Valued Customer, Thank you for emailing us! Our responses start with the oldest questions first - PLEASE ONLY SEND ONE MESSAGE PER QUESTION. This is to prevent your issue from being reset to the bottom of our queue, and you will be helped faster. Please allow a 48 hour response time for emails. We would like to thank you for your support of Cold Dead Hands, our 2nd Amendment Advocacy, by shopping with CDH Inc. All profits from CDH Inc. directly fund our efforts to support our 2nd amendment rights. Most questions can also be answered by our FAQ page found here: https: //store. colddeadhands. us/apps/help-center Thank you for understanding, Patrick James President, CDH Inc. After not having any contact from the merchant for so long I contacted my bank to begin a dispute on the charge.