J. D. J.
I had an awful experience at this…
I had an awful experience at this casino. I took one of their promotions, unfortunately play a hacksaw game. And it took my money like there was no tomorrow. Even played five times in the chance to win free spins spun it a few hundred times and no free spins triggered. What a crock. I would stay away from this place stick with the ones that are established. Update: their claim is a lie about crediting my account. It never happened so that just adds their lack of integrity.
Response from Coins RoyaleFeb 26, 2026
Hi J.D., Thank you for your feedback, and we’re sorry for the frustration you experienced. We’ve now fully reviewed your case and can confirm the Free Spins issue you encountered has been resolved. The missing winnings have been credited to your account, along with an additional goodwill bonus for the inconvenience. If you feel the matter has been resolved, we would greatly appreciate you considering updating your review to reflect the outcome. Your feedback genuinely helps us improve. If there’s anything further we can assist with, our Support team is always here for you. Warm regards, The Coins Royale Team