coinamatic.comReviews of coinamatic.com

My parents own a 6 plex apartment building, and have had Coinamatic for well over 50 years. They are getting old, and I, their child, am taking over. I realize I should have gotten involved long ago. This lousy company keeps deteriorating at a very fast pace, possibly when it went from a private family owned business in 2013 to its new form. They are gypsies and thieves! My mom has had very many cheques that were mailed go mysteriously missing! 🤦‍♀️ We suspect an inside job. When she calls accounting, they don’t seem to be in that day. Yeah right! 😡. They never call back. We advised them to end this dysfunctional relationship and go elsewhere and buy the machines instead of renting. Good Riddance Coinamatic! 🤡

Overpriced service with horrible laundry machines and dryers

The WORST laundry service I have ever had the displeasure of using. My question is why doesn't Coinomatic do anything to resolve and improve their almost 0 rating they have been given by so many consumer reviews. Your washing machine detergent drawers don't empty properly and are full of mold, the clothes don't even wash properly, and your app and card machine are from 1901.

The laundry card machine was not working to add funds. There was a note saying Coinamatic had been advised. I have no funds on my card. I called them and it appears the app is not set up in my building (despite signage). I currently have three loads of wet laundry, with no means of drying, and no means of washing the next load and no help from the company. I wanted to load the card over the phone, but they do not allow for this. I’ve been waiting for a call from a manager for more than two hours. This company does not care about the service they provide (or in this case, do not provide). They have raised service fees and costs to the consumer, but not upped their services. This is my second experience with this exact same issue. My plans for the day are on hold until this is resolved and I am only more frustrated with every activity I have to cancel today. You can do better Coinamatic.

Coinamatic is a unscrupulous company. They don't show the right costs, or time they give on their machines. They leave notices up that say they give more time for cost but then they charge more on the cars or app. Machines are always breaking down and never replaced. My laundry costs have tripled in the last two years and the service has gotten worse. Plus it's a US company getting paid for electricity and water that our Province is supplying. It's unfair and greedy business practices are criminal.

Absolutely the worst laundry service provider in Canada. Their machines are horrible—constantly breaking down, eating money, and leaving clothes half-washed. The customer service is even worse—rude, unhelpful, and they just don’t care about fixing anything. When you call for assistance, they either ignore you or give excuses without solving the issue. It feels like they are just robbing people with overpriced, unreliable machines that rarely work properly. If you live in a building that uses Coinamatic, good luck—you’ll be wasting money and time dealing with their terrible service. Avoid them if you can!

Awful greedy company. Constantly rising prices. Washer suck. Dryers are more expensive and then have the nerve to cut drying time from 60 to 50 minutes and there's alway something that not dry. Terrible response time for repairs. Greedy crooks

Doing business with Coinmatic is a mistake. Look elsewhere and find a better competitor, perhaps a more local business. Good luck if you want refunds from Coinmatic, they are greedy and penny-pinching.